EXPERIENCE
Feb 2020 to March 2022
VOLUSIA MEDICAL CENTER
Job Position: Assisted physicians in
scheduling sick visit appointments and
annual checks. Pulled medical records
from different medical facilities across the
U.S. Also did Medicaid enrollment, I called
patients and convinced them to enroll to
our remote monitoring program where we
issue BP devices and weight scales and
did remote patient monitoring. Prescribed
medications.
April 2018 to January 2020
CANVASS MD
Job Position: Medical Canvass Specialist
My job includes conducting an injury
related investigation as part of person’s
worker’s compensation claim. Did 60-80
calls/day and pulled medical records.
v Florida, USA
April 2016 to March 2018
ECE DUMAGUETE
job Position: Hearing Support Specialist.
Worked as Hearing Support Specialist for
Citizen’s Disability Medic al Records
Department.
My job includes conducting a pre-hearing
review of recent medical treatments prior to
court appearance.
v Dumaguete Phil
December 2014 to April 2016
PROFILE
CONVERGYS Services Incorporated
job Position: Customer Care Representative
Worked as a Customer Care Representative for
E BAY online store to answer customer
inquiries regarding products, bidd ing process,
Edu cate the buyer and seller r egar di ng E bay
Focused customer service professional
skilled in lead generation, customer
retention and sales. Offering many years of
experience in inbound and outbound cold
calling. I am fluent in English both verbal
and written. Over the years of experience, I
gained multi -talking skills, and tools
navigation ability. I am highly competitive.
v Baguio City Phils
SKILLS
MS Word
Graphic Design
Excel
Communication
Data Entry
EDUCATION
Bachelor of Science in INDUSTRIAL
TECHNOLOGY
Negros Oriental State University -)
Dumaguete City, Philis
Arts Bachelor in POLITICAL SCIENCE
University of the Cordilleras -)
Baguio City, Phils
REFERENCES
x
MARCELO MAAGAD
Founder of Five Media Global
Facebook: http://facebook.com/marsmaagad
Website: http://www.fivemediaglobal.com/
CATHERINE JOY CRUZ
Team Leader/ Supervisor -SITEL
Contact:-