Jaynne Tavares Soares Vilefort

CONTACT- - Jaynne Vilefort Governador Valadares, Minas Gerais, Brazil EMPLOYMENT HISTORY VIRTUAL CUSTOMER SERVICE ASSOCIATE ESCOLA ESTADUAL JOÃO WESLEY Palm Beach Operations Investments Florida, USA Minas Gerais, Brazil High school diploma AERO SIM - ESCOLA DE AVIAÇÃO CIVIL - 2017 EDUCATION Preparatory school for flight attendants here in Governador Valadares. With great grades on my ANAC national test and great performance in my school at Survival and Water Survival Training and theoretical training, I achieved my certificate to legally become a flight attendant in Brazil with wishes to pursue this line of work in the future. After years of gathering experience in customer service, I've expertly dealt with most situations. I’m fluent in English and Portuguese (Brazilian) and now learning my third language, Korean (Still beginner). Not married, nor with kids so I can easily change my work hours if needed. RedCred Empréstimos Minas Gerais, Brasil- PROFESSIONAL SUMMARY SALES COORDINATOR Changed target marketing and retrained my team specifically for direct customer service to better outcome Created positive work atmosphere, monthly reviews to better ourselves and set clear and measurable goals I was the youngest team manager in the company's branch. I learned that a leader is someone to guide everyone to work together to get better results, to help with each other's growth. MANAGER'S ASSISTANT Restaurante Giorgio Gastrô Minas Gerais, Brazil- 2018 Minas Gerais, Brazil Support customers through calls, texts, and emails in order to satisfy their needs or doubts Actively problem solve and innovate with good judgment to ensure the appropriate outcome on behalf of customers Years of working directly with customers, I've grown to be an iron heart with a sweet smile, knowing how to remain calm, actively listen to the customer and guide them in whatever is needed to be explained or assisted with. LANGUAGES English 100% Portuguese (Brazilian) 100% Korean 05% Responsible cashier/ Accounting of sales daily Waitress (When our team had one person down)/ Take Calls This job gave me the skill to be multi-use and be able to easily adapted to wherever I am needed.