Jayne

Jayne A. Abrasaldo DenaviIIe Subd. Maa,Davao City, Philippines EmaiI:-Contact : jayne_ssp/- Objectives: I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. HIGHLIGHTS OF QUALIFICATION:             Skilled as senior VIRTUAL ASSISTANT/RECEPTIONIST/CUSTOMER SUPPORT SkiIIed PROJECT MANAGER Knowledgeable in different varieties of CRM (Customer relationship management) Manifests willingness to learn and be trained Exudes enthusiasm towards work Possesses interpersonal skills needed in dealing with people Responds with initiative and resourcefulness in accomplishing tasks Flexible and highly motivated Works satisfactorily under pressure Communicates well in oral and written language (English) Computer literate in Microsoft Office and Internet Usage Can multi-task         Professional Licensed Teacher National Contestant and Champion in Regional English Story Telling 2007 , 2008 and 2010 National Contestant and Champion in Regional English Poetry Interpretation 2009 , 2012 National Contestant and Champion in Regional Oration competition (InterUniversity 2011) 1st honorable mention in High school Best in News writing 2006 Honorable mention in Elementary years Academic Excellence and leadership Awardee AWARDS WORK EXPERIENCE: VIRTUAL ASSISTANT/RECEPTIONIST/CUSTOMER SUPPORT- 2010 – 2015 Responsibilities:         Project Manager Human resource and manager Customer relations/support , taking calls and making sure customer gets what they need Researcher , Data Encoder(CRM’s,Websites, MLS) Email Blasting o Social media manager, Postings(Craigslist, Wordpress, Squidoo,Hubpages,etc), Email responding, data/reports through MS word and spreadsheets, Signing up for different internet account s as needed (Gmail accounts ,Ad sites and posting advertisements sites, Submitting articles and links to syndicating sites or directory sites, Social Media managing (Facebook, Twitter, etc. Researched articles and other materials as needed. Setting up websites, squeeze pages w/ templates . Autoresponders, Responding to customer emails Highschool English Teacher (part time ) Grade 9 English Teacher ) MAA NATIONAL HIGH SCHOOL YR (2009 – 2013) Maa, Davao City Philippines, 8000 Elementary tutor part time ( Saturday and Sunday ) Jesus Is Lord International church and foundation YR. (2001 – upto present) Padada,Davao del Sur Philippines, 8000 VIRTUA ASSISTANT ULTRO OUTSOURCING May 2008 to February 2009 Davao City Philippines, 8000 Responsibilities:        Account supervisor for Food and Wine Online Marketplace– Trained telemarketers and input customer and client requests in website. Administrative assistant – Did Article re-writing, set appointments and managed social network sites (Facebook,Twitter), overlooked reports for clients. Virtual Assistant – Processed Orders, handled Channel Advisor(data platform) and product picture resizing, descriptions and data input for an Online Costume Company Virtual Executive Assistant – Performed administrative tasks for a Business Coach. Work included using excel to report progress and records, answer emails, make phone calls, set appointments, manage Facebook account and other secretarial duties. Internet Researcher Link Building for Cosmetic Blogger Telemarketing – Inbound and outbound for different types of companies like a Food and Wine marketplace, Healthcare Community, Business Coach, Costume Company CSR, Real Estate Company, Advertising website, IT company, Magazine Advertisement Company, Appointment Setting. VIRTUA ASSISTANT CALLBOX March 2007 to May 2008 Davao City Philippines, 8000 Responsibilities:  Telemarketing – Outbound for Satellite Company. Handled customer’s complaints. MAEKETING ASSISTANT CHOWKING FASTFOOD CHAIN INTERNATIONA July 2005 to February 2007 Philippines, 8000 Responsibilities:    Marketing Officer Cashier Service Crew Accounting Clerk FLYING V STATION YR. 2005 Sulop, Davao del Sur Philippines, 8000 PERSONAL INFORMATION Date of Birth : September 14th, 1989 Status: Single Nationality: Filipino Religion: Christian Languages spoken: Fluent in English and Tagalog TERTIARY EDUCATION Bachelor of Science in Education (English) -June 2005 to 2007 University of Mindanao *with units in Mass Communication SECONDARY EDUCATION 1st to 4th year High School -June 2001 to March 2004 Sulop Central High School REFERENCES Tanya V. Khan Administrative Manager New Options Worldwide- Cheska Jopson Head Supervisor Ultro Outsourcing UK - Josh Tobias Operations Supervisor Realeflow Ohio U.S-