Hi! I’m Jen — a Social Media Manager and Customer Service Specialist with over 10 years of experience in customer service and nearly 3 years managing social media for different brands and entrepreneurs.
I help businesses turn their online presence into something that actually works — consistent, engaging, and results-driven. From content planning, graphic design, and video editing to posting and community engagement, I handle everything that keeps your social media active and effective.
I use tools like Canva, CapCut, and Meta Business Suite, and I’m skilled in managing platforms such as Facebook, Instagram, TikTok, and LinkedIn. My designs are clean, creative, and tailored to match your brand’s personality.
With a solid background in customer service, I know how to communicate professionally, handle messages with care, and create positive interactions that strengthen your brand reputation.
If you’re looking for someone who can manage your social media from start to finish — creating content, posting regularly, and engaging with your audience while keeping everything organized — I’m here to help your business grow and shine online.