Email :-
JAYEETA BISWAS
Phone : - Cours Jean Jaurès, Grenoble, France 38000
Profile : www.linkedin.com/in/jayeetabiswas
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A dynamic HR professional with 10 years of core human resource management experience in
business partnering, leadership and organizational development, talent acquisition, deployment,
performance management and employee welfare.
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Spearheaded critical HR strategic initiatives on Attrition, Diversity and Inclusion, Capability
Building in Leadership, Succession Planning, Domain effectiveness
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High performer in the organization; nominated, selected and successfully completed the
“Hipot(ential) Program” designed for high performing managers
Experience:
I.
Tata Consultancy Services Pvt Ltd. - 20th June 2011 till date
An Indian multinational IT services & Consulting company operating in 149 locations across 46
countries. Largest Indian company by market capitalization.
Aug 2017 – Oct 2019: Human Resource Management - Global RMG Lead, TCS
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Managing remotely a team of ten location RMG leads from across India and globally (US and UK)
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Vendor management with manpower service providers, lateral hiring and contract staffing
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Workforce planning (trend analysis and prediction model) with business owners to ensure on-time
fulfilment of niche skill requirements as a part of business partnering
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Rigorous collaboration with COE (Centre of Excellence) leaders of the business units to discuss
upcoming requirements, existing talent pool within organization
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Churn and redeployment of internal employees to fulfill 72% of open requirements
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Detailed data management for all employees in business unit, their skills, training needs, career
aspiration, feedback from previous projects, performance records
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Hold career planning discussions with employees based on their aspirations, upskilling
opportunities, skill demand
Feb 2016 – Jul 2017: Human Resource Management, Location Lead
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Staffing critical positions by sourcing internal IT profiles and creating talent pipeline, ready to
deploy for upcoming business requirements
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Key point of contact for business owners for resource fulfilment which involved - partnering with
recruitment team, conducting BA (business associate) drives, organizing war-rooms
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Induction and onboarding new joiners in the business unit to align them with business portfolio,
procedures, and policies of the organization
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Regular connect with employees, grievance handling, conducting leadership connects for team
members
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Maintaining utilization of business unit at a steady 91% (target was 88%) by ensuring allocation of
resources working in projects and reduction of unutilized resources
Nov 2013 – Jan 2016: HR Business Partner, Location Lead
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Head the gamut of activities under ‘Capability Building’ for Energy, Resources & Utility domain
which involved - Performance management, promotion, rationalization, delayering, churn,
succession planning – analysis, monitoring, review and presentation
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Mentoring, reviewing a team of HR Talent Engagement partners and analysis of employee
engagement data
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Formulated the Associate Catalyst program to catapult careers of high performing team members
into people management roles
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Close tracking of organizational action plan for achieving higher PULSE score (annual employee
satisfaction survey)
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Part of disciplinary team to manage ethical and disciplinary issues including fraud, data theft,
sexual harassment, and other behavioral issues
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Core team member of LEAD Initiative on Diversity and Inclusion by Mr. Ratan Tata (ex-Chairman
Tata Group), HR Analytics on historical attrition data
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Analysis of data through HR Dashboards for engagement, attrition, performance, skill, learning
and development (PLD – personal learning day) and open resource requirement
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Analysis of RnR data vis a vis budget utilization of projects to ensure optimal coverage of
associates under the rewards and recognition policy. Implementation of changes on the basis of
analysis findings.
Jun 2011 – Oct 2013: HR Business Partner – Talent Engagement
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Leadership Development of new-hired leaders in the business unit
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Strategic Initiatives Partner for TCS BPS Kolkata and Chennai to carry out focused interventions
on sexual harassment, absenteeism, stalled career growth
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Employee Engagement through Fun@Work, one on one session, Cliques session (group
connect), Let’s Talk with Managers, Leader’s Talk to build leader’s connect with team members
which helps in aligning organizational goals and individual aspirations; analysis of employee
connect data for the domain
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Collaborated with team in creating a gamification platform for domain training (need analysis,
driving participation)
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Design and drive activities to control attrition, grievance handling, query resolution, exit interviews,
onboarding, induction, performance management
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Drive special initiatives on D&I (Diversity and Inclusion), Maitree (Corporate Social
Responsibilities), RYP (Realize Your Potential) for the branch
II.
Intellectual Resource Training Pvt Ltd. - 1st June 2007 to April 2009
IRTPL was an executive recruitment and placement firm for IT/ITeS, FMCG, Financial Services,
Real Estate and Manufacturing industries
Jun 2007 – April 2009: Senior Recruitment Consultant - IRTPL Kolkata
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Sourcing the right profiles – from job portals, references, internal database and using other
initiative channels.
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Conduct preliminary interviews, screening, and shortlisting profiles
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Conduct walk-in drives
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Client management
Education:
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Post Graduate Diploma in Management from Xavier Institute of Management and
Entrepreneurship, Bangalore, India with a specialization in Human Resource Management,-
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Graduation with English Literature (honors) from Lady Brabourne College, University of Calcutta,
2004 - 2007
Projects:
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LEAD Initiative: Core team member of the Diversity and Inclusion project, by Mr. Ratan Tata (exChairman Tata Group); Analysis on women attrition in IT/ITeS industry – causes and prevention
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Reward and Recognition program: Modified the existing R&R process and create a new one
that is more dynamic and relevant for the millennials
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ERUdite (for Energy, Resources and Utilities Domain): Content management and creation,
editing, proofreading, and publish monthly business newsletter for employees
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Succession Planning: Design, Lead and drive the “Succession Planning” initiative for Energy
and Resources business unit; presentation of the findings to CEO. The project was to identify
successors for key positions in the domain - Domain Delivery Leader, Customer Leader, Delivery
Manager, Quality Manager
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Vivacious Induction program: Spearheaded a cross-functional team to customize and create a
new Induction Program for onboarding new joiners
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Mentorship Project: Conducted recruitment and induction of 2 interns from Ghana and Egypt
under the ACE program of TCS; provide on-job training and mentoring them during their one-year
traineeship with TCS
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Drafting Committee for the Model National Youth Policy: Research in a CSO (civil society
organization) which is engaged in non-profit work for the Government of India, to revise the
existing National Youth Policy of 2014 (as a freelancer, project ongoing)
Trainings and Certifications:
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Behavioral Event Interviewing: Internal Certification to conduct interviews using BEI technique
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BPS Hipot Program: Special intervention program for high performing managers in TCS to
groom as future leaders
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Facilitation School: Internal certification to be able to take/conduct trainings for team members
and managers in the organization
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Labor Law Training: TCS Certification Program – Employment Laws in IT Industry
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Eclectic Thinking: Workshop and training on ability to think out-of-the-box using “Eclectic
thinking” technique
Ikigai:
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A regular blogger on parenting sites with 90000+ viewers
o The girl on a yellow velo
o Princess of daddy's world
o Little Zoya's Kaleidoscope
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Contributing writer at - The Armchair Journal. Some of my published articles:
o
o
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Prejudice kills: Tolerance towards diversity
Is Remote Working here to stay
A face mask to fight against all epidemics
Language and Other Details:
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English:
Expert
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Hindi:
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Proficient
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Proficient
Nationality: Indian
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Bengali:
Have Work Permit for France
DOB: 20th JULY 1985
French:
Beginner
