I have been in an amazing Customer Service industry for roughly 4 years.
I am a skilled Email and Chat Support Representative. I am very much comfortable using these email ticketing platforms such as Zendesk, Agorapulse, and Freshdesk.
In addition to this, I have a wide experience in an E-commerce Business using Shopify, Oberlo, BigCommerce, Amazon Seller Central, Shipbob, Cleverific, and etc.
I am dedicated, energetic, self-motivated person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.
Capable of developing different plans and introducing procedures and processes to enhance customer satisfaction and improve efficiency and productivity.
Apart from this, I am also hard working and detail oriented. I have the ability to identify and resolve problems effectively and a commitment to excellence.
I possess excellent communication skills, and I have the ability and experience to relate to a wide range of people.
I enjoy learning new things, I can work very well under pressure.
I would say that my experiences from the previous years would enable me to play a valuable role in expanding the business.
Looking forward to become one of your great team!