Jaycy Beheran

- Jaycy T. Beheran About Me representative, handling a range of responsibilities including order placement, billing concerns, delivery requests, reservations, flight changes, mobile support, and upselling memberships. I excel in providing comprehensive customer support, whether through chat or direct interaction. I am proficient in Microsoft Office, time management, sales & marketing, and Canva, which complement my strong customer service skills. - San Pedro Relocation Center National High School 2014 - 2018 Accountancy and Business Management Secondary Level 2008 - 2014 Skills Chat Support- IGT Solutions (American Managing reservation bookings, assisting with flight modifications, handling general inquiries, providing mobile and digital support, updating information, and effectively promoting membership upgrades. Customer Service RepresentativeFoundever (Verizon B2B) Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Hernando Health & Wellness Services (January 2022-July 2022) Microsoft Office Answering clients inquiries, processing statement of accounts, processing client's HMO and also do prepare prescriptions and medical certificate given by a Doctor. Time Management Sales & Marketing Barista/Cashier-MarvzIggy Snack Bar Canva (May 2021-November 2021) Refferences Refferences - 2023 2022 Specialized in answering inquiries about file storage and retrieval orders, shredding services, resolving order issues, handling billing inquiries, providing service estimates, and addressing contract and payment concerns. Administrative Assistant-Ijiran Liwanag Customer Service Supervisor at Foundever (February 2024-May 2024) (August 2022-September 2023) Primary Ĺevel Ritchie Mercado Concentrix (Iron Mountain) (October 2023-January 2024) Biñan Integrated National High School Supervisor at IGT Solutions Email and Inbound Call Support- Airlines) Education Vanessa Amporias Unit 3 575 Marquez St. Brgy San Roque San Pedro, Laguna Work Experiences I have extensive experience as a customer service Langgam Elementary School - Welcoming customers, informing them about new items, answering questions, and accepting orders and payments Service Crew/Cashier-Mcdonald's Southwoods Mall - (May 2018-May 2019) Responsible for taking customer orders and payments. Greeting customers, taking orders, collecting payments, recommending products, promoting special deals,