PROFILE
I am an experienced Social Media & Customer Support
Extraordinaire seeking a part-time position in the field of
Customer Service and Social Media, where I can apply my
knowledge and skills for continuous improvement.
EXPERIENCE
CUSTOMER SUPPORT
ECLINCHER | AUGUST 2016 - PRESENT
Answer customer's inquiries on the website.
Post marketing contents and promote the tool.
Increase followers on TW on a daily basis.
JAYCEE J.
MADERA
SOCIAL MEDIA & CUSTOMER
SUPPORT EXTRAORDINAIRE
CUSTOMER RESOLUTIONS SPECIALIST
TELETECH | NOVEMBER 2013 - JANUARY 2014
Worked as a retention specialist for Clearwire.
The main objective is to retain our customers by providing offers
based on their needs and wants.
Assist customers in reference to their internet service and provide
options for them to keep our service.
EDUCATION
BACHERLOR OF SCIENCE IN COMPUTER SCIENCE
CONTACT
-
maderajaycee@gmail,com
SOCIAL MEDIA
twitter: @jayceemadera
facebook:
https://www.facebook.com/ladyfixi
t24
instagram: jayceemadera
HOLY ANGEL UNIVERSITY | 1999 - 2001
SKILLS
Customer Service
Social Media
Management
Marketing
REFERENCES
JEROME YALUNG
TEAM LEADER, CLEARWIRE
TELETECH -
REA SOPHIA L. YADAO
REMOTE EXECUTIVE ASSISTANT
OWNER, REA SOLUTIONS
HTTP://REAYADAO.COM/
Project management
Email and Calendar
Management
