Jaya Suarez

Jaya Suarez General VA | Social Media Manager As your partner, I'll help you save valuable time with fruitful outputs. What I love about what I do is helping startups and businesses improve their content, increase domain authorities as well as other important metrics to consider. Moreover, I take pleasure in your business' growth. Other than that, I handle administrative tasks too. -- WORK EXPERIENCE Email Advisor Concentrix 09/2020 - 11/2021, Philippines Served as a front line point of contact for the largest music streaming service. linkedin.com/in/jaya-suarez-ab Helped create templates that were used by the team to further reduce average handling time and increase customer satisfaction. Answer customer inquiries through email support. live:.cid.e6e006f8408f2622 CORE COMPETENCIES Social Media Handling Back-end Process Representative Alta Resources 2017 - 2019, Achievements/Tasks Data entry on Salesforce Order processing through SAP Copywriting Quality Assurance within the team every week. Project management and scheduling. Scheduling Email Communication CERTIFICATES Data Entry EFSET C2Proficient (2020 - Present) https://www.efset.org/cert/bZTfwr Email Marketing Content Creation Community Management COMPUTER SKILLS Google Suite Canva Pro Adobe Suite Asana Slack Salesforce Hubstaff Microsoft Office SAP Quezon City Achievements/Tasks EDUCATION Study Program Institution/Place of Education