Jay Mark Tabong

Jay Mark Tabong Amazon SEO and Listing Specialist Personal Profile Let's Connect- I help Amazon sellers skyrocket their sales by implementing a data-driven approach to evaluate, adjust and maximize their product listing. in/jay-mark-tabong/ Online Portfolio Tarlac, Philippines, 2302 AREA OF EXPERTISE Keyword Research Optimize Listing Competitor Analysis Listing Creation Listing Variation Bulk File TOOLS Helium 10 | Jungle Scout Keepa / Microsoft Office DS Amazon Quick View AMZ Suggestion Expander Canva | Slack Education Tarlac State University- Bachelor of Science in Information Technology Let's Connect TRAINING ATTENDED Amazon Seller VA Elite Masterclass By: Ms. Lish Aquino An A-Z Masterclass hands-on course covered the Amazon skills needed to run an Amazon business. I believe this course build me as a Premium Amazon VA. SEO Course By: Steven Pope An advanced Amazon SEO course that teaches traffic generating tool that can help develop and build and grow traffic on the Amazon platform. WORK EXPERIENCE SITEL TARLAC AT&T CUSTOMER SERVICE REPRESENTATIVE APRIL 2019 - MARCH 2021 Assisting customer to get the best value of their entertainment with even more of their favorite movies. Helping customer to understand their bills. Tools used: RIO & CRM SUTHERLAND GLOBAL SERVICES AMAZON CUSTOMER SERVICE REPRESENTATIVE JUNE 2016 - MARCH 2019 Checking the status of the order, offering a replacement or refund. Assisting customers to get nice deals, especially during big events like Prime Day, Cyber Monday, and Black Friday. \After 12 months of taking regular calls. I was endorsed to take escalated/supervisor calls. Tools used: CSCentral