Jay-Bee Ponce

Personal Profile:

• More than 4 years of experience in the Customer Service field.

• 2 years and a half as a Billing Specialist to a known Telecommunications in the US.

• 2 years as a Fraud Analyst to one of the trusted banks in the US.

• I am hardworking and dedicated.

• Works well under pressure and accepts challenging assignments.

• Good in following instructions and easy to adapt things.

• Team Player, Optimistic, Cheerful and Friendly.

• I have basic knowledge of MS Word, Excel, etc.

- I can do Inbound, Outbound calls, Chats and Emails support.

My name is Jay-Bee M. Ponce. I created this account to apply for a position that will allow me to use my experiences and skills, but I am willing to go out of my comfort zone and apply for a new position even though it will not fit my skills. I am ready to adopt, undergo training and learn new things. Basically, I am open to all new opportunities that will come my way. I decided to do home-based to have more time with my family and to make money at the same time. I will work self-directed and proficiency and I want a long term, stable job in where can I enhance my growth and help you build your business. Let us talk!