Jay-Arr Arellano
Team Leader
PROFESSIONAL SUMMARY
CONTACT
An experienced team leader excels in guiding and motivating a
group to achieve goals efficiently and effectively.
--m
Davao City
WORK EXPERIENCES
Content Moderator
Conectys
Expertise in:
Slack
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Zoom
Skype
Canva
Zendesk
JIRA
SKILLS
Organization and
Time Management:
Attention to Detail
Technical Proficiency
Data Analysis
Creativity
Customer Service
Adaptability
Proficient in
Administrative task
Problem Solving
Jan-March
2018
Manages and monitors user-generated content on TikTok to ensure it aligns with community standards and
legal requirements. Their tasks include reviewing and
filtering posts, images, and videos, enforcing guidelines to
remove inappropriate or harmful content, handling user
reports, and maintaining platform safety.
Social Media Outreach Assistant
YouAreAthlete
April-May-
Supports the company’s outreach efforts by
coordinating and implementing communication
strategies to engage with target audiences for training
camp nearby.
May -December
Customer Service Support-
VXI Global Holdings
Customer service support for a car rental company
involves assisting customers with booking, modifying, and
managing their car rental reservations. Extending
customer’s rental period and summarizing their final
billing.
Team Leader
VXI Global Holdings
May -July-
Manages and guides a team in delivering technical
support and solutions to customers. Overseeing daily
scores, ensuring timely and effective resolution of
technical issues, and attaining targeted scores for the
whole team.
