Jay-ar S. Lazaro

BANKING & VIRTUAL ASSISTANT SKILLS JAY-AR LAZARO Banker & Virtual Assistant CAREER OBJECTIVES Obtain a position where I can maximize my management skills, marketing skills, customer service, operations, program development, and training experience. WORK WITH ME Mobile: - Skype: live:jaymhay0315 Email:- Excellent Customer Service Flexible administrative skill Excellent in Communication and Negotiation Knowledgeable in MS Office, Google products and other Virtual Assistant software tools. Data Entry and Product Listing Able to create and administer task priority list based on company needs Basic knowledge in Accounting & PC trouble shooting ACADEMIC BACKGROUND CITY COLLEGE OF MANILA Bachelor of Science in Electronics and Communication Engineering- FLORENTINO TORRES HIGH SCHOOL- ACHIEVEMENTS Civil Service Exam-Professional May 27, 2012 Passer Model Male Staff Banco Filipino Head Office Year 2005 CAREER BACKGROUND INTEREST China Bank Savings Inc. Branch Service/Operation Head March 2017-April 2019 INTERNET MOVIES MUSIC COOKING APPS & TOOLS Microsoft and Google Canva E-mail and Chat Software Tools Business Apps & Digital Storage Communication (SKype etc.) DISC PERSONALITY Influence 8% Compliance 11% SKILLS Steadiness 52% Dominance 29% WORK WITH ME Major Responsibilities - Cash Management Functions: · Act as a primary holder and custodian of one of the combination dial of the main vault door, cash safe and ATM. · Monitor the daily cash requirements (Peso and Dollar) of the branch and sees to it that Cash-in-Vault and Cash-in-ATM level is always within branch insurance limit. · Primarily accountable for the physical custody of the monies, accountable forms, securities collateral and other items of value within the vault premises. Deposit Operation Function - New Accounts and Tellering Functions: · Supervise opening of quality accounts according to the “know-yourcustomer”. · Interview prospective customers and ensure that the required minimum information and/or documentary requirements are submitted prior approval of all new account openings. · Secure proper approval of accounts allowed to open with documentary deficiencies. · Maintain complete, accurate and updated customer information, documents and records of all clients and accounts at all times. · Review, verify signature and approve up to authorized limits withdrawals and encashment transactions beyond the Teller’s authority. Secure co-approval as required. · Confirm withdrawals through representatives, including big amounts from drawers or signatories. · Supervises the Teller in processing over-the-counter transactions, and ensure that fast and efficient service is maintained. Override transactions upon request of Teller/Service Associate. Internal Control and Compliance Functions: · Monitor adherence to existing policies, procedures, minimum internal control requirements and administrative authorities based on existing Operations Manual, BSP Regulations and other standards set by the financial regulatory bodies. · Ensure that all controls over the CASA system and other applications being used by the Banks are being followed. · Ensure that access to the vault is authorized and documented at all times and that custodianship to the branch keys and main vault/Cash Safe/ATM safe combinations are documented and on file. Marketing Functions: · Cross-sell bank products and services to depositors and borrowing clients. Encourage investment clients to open and maintain CASA deposit. People Management And Development Function: · Ensure that all branch personnel responsibilities and accountabilities are clearly defined and delegated in writing. · Ensure that all branch personnel are well trained to handle their respective positions through the conduct of in-house training, job rotation, cross-posting or recommend branch personnel for training at Head Office. · Conduct regular PEP Talk/operation meeting with branch personnel to discuss and keep them abreast of changes or updates on policies and procedures or new products and services of the Bank Administrative Functions: · Review and evaluate effectiveness of operational processes and procedures and recommend revisions or enhancements to improve its effectiveness in servicing clients needs and internal control as well. · Prepare initial investigation and report on actual fraud cases. Recommend appropriate disciplinary action on erring personnel if warranted. CAREER BACKGROUND Citystate Savings Bank, Inc. Branch Service Head/Cashier June 2014-March 2017 • Supervises the branch operation, Cash and accounting section of the branch. Ensures the daily transactions are balance. • Prepares and ascertains the correctness of required reports to head office, BSP, PDIC, BIR and other regular periodic reports. • Reviews and verifies correctness of interest on Time deposit maturity values as computed by the system. • Monitor Shortage and Overage on teller’s and Cashier’s transaction. Follow-up for settlement on shortages immediately. • Primary custodian of main vault door, cash safe and ATM vault combination/key • Responsible in account opening, monitoring of accountable forms and office supplies. • Cross-sell of bank products and services. • Proper -handling of client’s queries and complaints. • Assist the Branch Manager in all the report needed and must be submitted on time. • Read memo on intranet from time to time • Submit all monthly reports / schedules to General Accounting Department for consolidation purposes (monthly and Quarterly).Reports fraud potential and fraud committed by branch personnel. • Reviews and recommends ways and means to improve the operation of the branch. Banco Filipino Savings & Mortgage Bank Branch Supervisor April 2002-June 2014 • Opens the branch’s entrance door (Secondary Branch Key Holder). Ensures branch is opened on time • Opens/Closes the upper or right hand combination of the main vault door and Safe Vault and brings-out from the vault the accountables together with the Vault Custodian • Opens the upper vault combination of the ATM. Performs cash count/replenishment and reconciliation of the ATM as witnessed by the designated personnel. Retrieves and verifies cash/check deposit envelopes from the ATM deposit bin, if any, or captured cards as witnessed by the designated personnel. Inspects ATM for any sign of tampering. Ensures the following before the branch opens to the public: counter calendars are updated deposit/withdrawal slips rack are adequately supplied with deposit/withdrawal slips counter pens are working the lobby is clean, well lit and ventilated the Security Guards are properly positioned the Teller / New Accts Clerk are ready to service clients (BF Unibanks systems/PC terminals, passbook printer, calculators are in good working condition and rubber stamps are ready) • Signs the validated Cash Transfer Slip received from the Teller. • Approves withdrawals/encashment, debit/credit to account within the delegated signing authority. Overrides transactions beyond teller’s authority limit. • Monitors and maintains cash-in-vault within the approved limit. Establishes the identity of client, especially for walk-in clients and clients opening current account • Checks acceptability of identification cards presented, verifies completeness and authenticity of account opening documents presented. Verifies accuracy of the details in the posting media against the teller’s validation at the end of day including the piece count of teller’s picos box. Directly supervises Account Service Assistant/NAC, Teller and Security Guards Cross-trains ASA/NACs such that they can perform tellering, new accounts and cashiering functions. Ensures that the bank premises (inside and outside) are always clean and free of trash/dust; the glass panel/door is free from stains and comfort room/pantry are clean and free from foul odor. Ensures prudent expense management, as much as possible, maintains expenses within the approved budget