Jay Ann Antonio

About Me Jay Ann Antonio VIRTUAL ASSISTANT Hi there! I'm Jay Ann Antonio, Detail-oriented and highly organized Virtual Assistant with a passion for providing administrative support and streamlining operations for businesses and entrepreneurs. Skilled in email management, scheduling, data entry, customer service, and social media assistance. Adept at using various tools like Google Workspace, Microsoft Office, and ca to enhance efficiency. A quick learner with excellent communication and problem-solving skills, eager to contribute to a dynamic team and grow in the virtual assistance industry. Professional Experience: MANAGER JESS NATIVE LECHON DECEMBER 2021 - FEBRUARY 2025 Developed and implemented strategies to improve productivity and efficiency. Led multiple projects from initiation to completion, ensuring on-time delivery Handled customer inquiries and complaints, ensuring high satisfaction levels. Managed social media, email, and calendar for various clients. SECRETARY HERSON HOG TRADING FEBRUARY 2020-AUGUST 2021 Handled customer inquiries and resolved concerns Personal Information -- Education: Bachelor of Science in Nursing(Undergraduate) CENTRO ESCOLAR UNIVERSITY Mendiola Manila, Philippines- Associate in Health Science Education CENTRO ESCOLAR UNIVERSITY Mendiola , Manila, Philippines- professionally. Processed orders, maintained records, and followed up on calls. SECRETARY RICK HOG TRADING JANUARY 2017- DECEMBER 2019 Managed social media, email, and calendar for various clients. Handled customer inquiries and resolved concerns professionally. Processed orders, maintained records, and followed up on calls. ADMIN ASSISTANT PILLARS COMPUTER SERVICES AND GEN. MDSE. DECEMBER 2012- MARCH 2015 Handled customer inquiries and resolved concerns professionally. Processed orders, maintained records, and followed up Training and Courses Executive Virtual Assistance – I’ve learned how to manage executive calendars, scheduling meetings, trip planning, and organizing itineraries. Administrative Work – I’ve done email management, file organization, data entry, and customer support tasks. Canva for Social Media – I’ve practice designing professional graphics, social media templates, and marketing materials. on calls. Ensured accurate documentation of customer interactions. Certifications GENERAL VIRTUAL ASSISTANT MASTERY COURSE