Jawad Alalawi
Kingdom of Bahrain, Manama
Email:- Mobile: - (WhatsApp Also), Location: Bahrain
Accomplished Professional (Revenue Improvement, Business Operations Improvement, Technology Solution
Development & Implementation) offering more than 20 years of experience. Currently Technology Consultant in Start
Services IT Consultancy since April 2014
Technology Consultant - Managing Director - Product Development Card Operations Manager Systems
Architecture Network & Communications Solutions Development Business Requirements Analyst
Achievements & Delivery Abilities:
Reduce customer complaints: achieved for a Bank in Iraq-Baghdad.
Reduce staff count: achieved for Financial Service Company in Bahrain for card production department, raised
production capacity and efficiency, and proudly shifted the staff morale to the top.
Raise internal awareness on information security: achieved for Financial Service Company in Bahrain and a Bank
in Iraq-Baghdad to the level where everyone was acting as an information security ambassador.
Recover company damaged relationships with effective clients: achieved for Financial Service Company in
Bahrain and Money Transfer Company in Dubai; converted the relationship from loss-loss to win-win
relationship.
Manage technology systems integration: achieved for several clients; where the situation was almost impossible to
integrate functions of fragmented business operations and disconnected business processes.
Facilitating healthy communication from top-to-bottom and from bottom-to-top that improved productivity
quality: achieved with several clients.
Objective: Seeking to engage with customers as a coach and consultant to facilitate Leadership and Management
teams’ communication with Technical teams to enhance achievement of Organization objectives, Revenue
Improvement & leverage performance to excellent levels.
Additional Excellence in: Understanding Business Processes & Technical Development; practiced technology
professional in clarifying business requirements, performing gap analysis between goals and existing procedures with
employees skills sets, designing processes and system improvements to increase productivity and reduce costs. Strong
professional interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with
customers and different business organizational units. Recognized management skills, consistently deliver complex,
large-scale deliverables and projects, excellent Communication, Analytical and Coordination Skills.
Professional Experience
Start Services IT Consultancy
Founder (March 2014 – to date)
Start Services IT Consultancy is an independent firm focusing on delivering technology and business consulting
services to SMB firms.
Consulting on the following:
o
Mining clients’ data into useful content toward more revenue generation.
o
Transforming mindset and migrating clients’ from in-house infrastructure to the cloud and VPN
cloud.
o
Business Processes Reengineering and cost reduction
o
Establishing solid ground of Competitive Analysis
o
Business Planning and Business Plans Development for fund raising
o
Developing feasibility studies for new business or current business seeking fund raising
o
Facilitating complex nature of financial license acquisition; achieved for a client in Iraq-Baghdad
for Card Processing and Banking Switch Company.
Coaching on the following:
o
Recovering clients failed technology projects; achieved for Money Transfer Company in Dubai and
recovered the client investment by converting failed three years project into successful business
oriented implementation.
o
Improving client business status for business selling, achieved with a client in Dubai by raising
company value through internal business improvement, process reengineering and organization
restructuring before selling.
o
Coaching clients for PCI-DSS certification.
o
Coaching clients to establish solid internal ground base for information security and cyber defense
B2B & B2C Business Services on the following:
o
SEO Consulting Services and Copywriting
o
Competitive Blog Content Creation and Development
o
Products and Services Case Study development
o
Products and Services Documentation and Description development
o
Products and Services Whitepaper development
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Great Deal Real Estate
Managing Director Partner (Oct 2013 – December 2015)
Great Deal Real Estate is a family company; joined the team working to transfer the company to a full
independent corporate.
Reshaped Real Estate Product Delivery to structured product approach and systematic integration of Real
Estate products and services.
Effectively developing new platform and portfolio models based on strong risk management basis for
investors in real estate market.
AFS (Arab Financial Services) (From 2005 – 2013)
Head of Product Development – Support Services (Sep 2012 – Sep 2013)
Head of Card Personalization and Logistics Center (Mar 2011 – Aug 2012)
Senior Manager - Card Personalization and Logistics Center (Jul 2008 – Mar 2011)
Senior Manager - Systems Architecture (Jan 2008 – Jun 2008)
Manager - Network and Communications (Aug 2005 – Dec 2007)
Previous Assignments
FUTURE TRANSFORMATION
Manager - Solutions Development (Mar 2004 – Jul 2005)
BATELCO (Bahrain Telecommunications Company)
Analyst Programmer (Jul 2000 – Feb 2004)
Technical Support Officer (Jun 1998 – Jul 2000)
TELESIS (Computer Hardware & Software Company)
Analyst Programmer (Jan 1997 – Jun 1998)
Education
B.Sc., (Computer Science)
University of Bahrain, Bahrain (1997)
Personal Information
Date of Birth: 19th September 1973
Languages: English and Arabic
Nationality: Bahraini
LinkedIn: http://www.linkedin.com/in/sjawad
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