Who am I ?
I'm an enthusiastic, self driven, business loving and open person with a passion for work and thinking outside of the box. I ensure all jobs are one to the best of my abilities in the smartest and most efficient way I (or any team I am a part of) can, I strive for greatness and it is my personal pledge to not make the same mistake twice. Once I am contracted to do a job I will ensure it gets done in the shortest possible time frame, with as little mistakes and hiccups as possible.
My Work Experience:
Customer Service;
I have spent two an a half years a customer service representative, I received six months of formal training before entering into this sector. During my time as a customer service rep I learned the art of calming angry customers, helping confused customers dealing with de-escalations where customers contacted with the intention of going directly to a manager.
Ebay;
I have one year worth of experience working on an Ebay store that belonged to a top seller. During this time I was tasked with adding listings to the store, doing product research, calculating profits per sale of item, minimizing refunds and managing miscellaneous matters.
Shopify;
I have over four years of experience working on and creating Shopify stores. I have managed stores that have been making as much revenue as $4000 per day as well as created stores which have made up to $20,000 in two months.
I am adept at handling most tasks and issues that will arise with a Shopify store, the tasks and issues include but are not limited to:
1. Creating and troubleshooting Shopify Stores.
2. Product Research and importation from Aliexpress and other suppliers through the use of apps and integrations like inventory source and oberlo.
3. Manually listing or editing products and collections.
4. Editing and setting up themes.
5. Marketing through Facebook ads.
6. Marketing Through Google Ads.
7. Marketing through Mailchimp.
8. Calculating profit and loss as well as product margins.
9. Basic SEO.
10. Store Optimizations through apps as well as css and html coding.
In all that I do I strive for perfection, I work well with a team and I know how and when to delegate work, I also have experience with hiring other freelancers for one time projects as well as for long term work on stores.