Javeed Ahmed

JAVEED AHMED Nationality: Indian Address: Karnataka, Bengaluru 560068, India Phone number: - Email address:- Profile Strategic and performance-driven Senior Specialist (Junior Manager) with over 9 years of diversified experience across financial operations, including revenue assurance, credit risk governance, receivables management, cash reconciliation, customer financial analytics, invoicing cycles, and post-sale financial services. Demonstrates a strong command of business process optimization and financial compliance, with a reputation for driving efficiency and precision across cross-functional teams. Renowned for delivering data-driven insights and high-impact financial solutions, with a proven ability to align tactical execution with overarching corporate objectives. Adept at navigating dynamic environments while fostering stakeholder collaboration and ensuring continuous process enhancement. Education 06/2012 Bengaluru, India Bachelor of Commerce (B.Com), Specialization in Marketing Al Ameen College of Commerce Work Experience 01/2020 – 12/2024 Bengaluru, India Junior Manager – Pricing Operations (Sr. Specialist) Diageo 🔄 ⚙️ 💰 📊 📞 🧮 Job Responsibilities: Transition Leadership – Spearheaded offshoring of pricing processes for Northern Europe from Budapest to India, ensuring a seamless knowledge transfer and operational continuity. Process Innovation – Designed automated frameworks for annual pricing updates and commercial discount structures, reducing turnaround time and human error. Cash Optimization – Standardized cash application rules, increasing automated postings and enhancing working capital efficiency. Reporting Automation – Created a macro-powered Customer Ageing dashboard, saving 5+ hours weekly while enhancing analytical accuracy. Claim Resolution – Resolved long-standing (90+ day) pricing disputes within a week by proactively liaising with Sales and KAMs. Pricing Integrity – Established a discrepancy-tracking model to address real-time pricing conflicts across customer hierarchies. Strategic & Functional Contributions: SKU Pricing Governance – Oversaw the configuration of pricing for new launches, promotional packs, and replacements per SLA mandates. Discount & Rebate Control – Administered contractual discounts and yearly rebate computations in SAP with precision and control. Invoice Accuracy – Validated SAP invoice triggers to mitigate mischarges and ensure alignment with commercial policies. Rebate Settlements – Facilitated rebate payouts post-audit checks and ensured timely issuance of credit notes. Compliance Reporting – Delivered insights on underpriced products, aiding commercial teams in pricing policy adherence. Process Documentation – Authored governance-aligned SOPs and led revisions in response to operational changes. Team Enablement – Delivered process training, conducted knowledge-sharing sessions, and mentored new joiners. 📦 💼 📃 💳 📉 📚 🧑‍🏫 08/2016 – 01/2020 Bengaluru, India Analyst – CIO & Order to Cash (OTC) Diageo 🌐 📑 💼 🔍 🗄️ 📈 🔄 Job Responsibilities: Data Integration – Pulled direct sales volume data from client portals to support contract-based pricing reconciliation. Promotional Validation – Evaluated trade promotional agreements to ensure accurate invoice claims under trigger funding models. Compliance Adherence – Applied regional guidelines in cash application and credit control processes, ensuring audit readiness. Invoice Control – Conducted root-level validations on promotional invoices to mitigate unapproved financial claims. Documentation Custody – Maintained digital record archives in line with CARM compliance protocols. Financial Dashboards – Generated reports on customer receivables, unallocated cash, and GLlevel aging to support treasury decisions. Reconciliation Ownership – Performed monthly GL reconciliations and managed escalations for unreconciled balances. 1/3 Work Experience 📋 Interim Leadership – Acted as point of escalation and coordination in the absence of team leadership, managing a 4-member team. 💡 Process Innovation Team – Founding member of the OTC Ideation group driving efficiency-focused initiatives. 🧠 Training & Upskilling – Built structured onboarding materials and trained new analysts across OTC functional streams. 02/2014 – 07/2016 Bengaluru, India Credit Controller Thomson Reuters 🏅 🔧 Key Accomplishments: Top Performance Recognition – Received Quarterly Excellence Awards for two successive quarters in 2015 for leading the year’s highest receivables recovery. Technical Resolution Leader – Successfully mitigated all EDI and interface disruptions, ensuring uninterrupted billing and receivables processing across key portfolios. Job Responsibilities: Delinquency Management – Orchestrated reduction of high-risk aged receivables (91+ and 7+ days overdue) through structured follow-ups and resolution frameworks. Credit Exposure Oversight – Produced detailed Credit Exposure Dashboards and Realignment Briefs to support strategic account monitoring and limit reassessment. Client Query Governance – Functioned as a resolution hub for escalated client billing concerns, order holds, and invoice discrepancies, driving customer satisfaction and process integrity. Cash Application Optimization – Managed unallocated funds and direct debit processing while ensuring precision in cash matching and allocation workflows. Risk Mitigation Activities – Supervised credit-blocked sales orders and enabled proactive credit interventions to minimize bad debt exposure. Advanced Reporting Delivery – Generated comprehensive MIS including AR Aging Analysis, DSO Trends, and Collection Forecasts to support leadership insight and strategic forecasting. Cross-Border Portfolio Expertise – Administered global receivables portfolio, including debt factoring operations for Australia-based clients. Audit Support & Compliance – Collaborated with internal and external audit stakeholders, delivering compliance-aligned documentation and insight into credit policies and controls. 📉 🔍 💬 📥 🚫 📊 🌏 🧾 Executive Capabilities 📌 Operational Excellence Champion – Drove cross-functional standardization initiatives, enhancing consistency and reducing process redundancies across diverse operational layers. 📈 Advanced Analytical Reporting – Delivered data-driven insights through precision reporting and dashboard visualizations to support strategic decision-making. 🧑‍🏫 People Development & Knowledge Transfer – Acted as a key enabler for onboarding and capability-building by conducting comprehensive training sessions, process deep-dives, and authoring Business Requirement Documents (BRDs). 📣 Stakeholder Engagement & Conflict Resolution – Handled complex escalations with composure, leveraging high emotional intelligence and proactive communication to achieve timely resolutions. 🌐 Change Management Acumen – Adept at anticipating and adapting to evolving stakeholder expectations and customer dynamics in a fast-paced global business environment. 🎯 Performance Under Pressure – Consistently maintained productivity and quality while managing simultaneous deliverables in highstakes scenarios. 🤝 Influence Without Authority – Demonstrated the ability to align cross-functional teams and resolve challenges through persuasion, collaboration, and empathy. ✅ Lean Six Sigma Practitioner – Successfully executed a certified Green Belt project, driving measurable improvements in process efficiency and error reduction. 🌍 Global Transition Leadership – Spearheaded the full-cycle transition and operational integration of three international projects from Australia, Europe, and the United Kingdom, ensuring minimal disruption and seamless knowledge transfer. Awards & Recognitions 🏆 Black Label Award, February 2021 – Recognized for outstanding performance and excellence in operations 🏅 Peer Nomination Award, 2017 – Honored by colleagues for exceptional teamwork and contribution 🏆 E2E Tower Recognition Nominee, May 2022 – Shortlisted in the Individual Excellence category for end-to-end process ownership 🥇 Quality Excellence Award, 2015 – Awarded at Thomson Reuters for maintaining high standards in service delivery Strengths # # # # Innovative critical thinking. # Exceptional analytical acumen. # Unwavering leadership prowess. Unparalleled strategic foresight. # Astute decision-making capability. # Impeccable problem-solving proficiency. Unyielding professional integrity. # Remarkable adaptability quotient. # Unrivaled communication mastery. Superior interpersonal finesse. # Unshakable work ethic. # Profound industry expertise. 2/3 Core Competencies Proficient in SAP ERP Systems with expertise in transactional processing and financial data analysis Strong command of Strategic Pricing Models and Revenue Analytics In-depth knowledge of Accounts Receivable Operations and Credit Risk Assessment Experienced in Bank and Ledger Reconciliations, ensuring financial accuracy and integrity Comprehensive understanding of Invoicing, Billing Cycles, and customer account management Advanced user of Microsoft Office Suite with emphasis on Excel for reporting and analysis Hands-on experience with Salesforce CRM and Oswald Financial Platform Skilled in Debt Recovery, Collections Strategy, and stakeholder communication Sharp analytical insight for Business Reporting and Financial Dashboards Excellent Verbal and Written Communication Skills with strong Presentation Abilities Proven leadership in cross-functional environments; recognized as a Collaborative Team Leader Language & Computer – L A N G UAG E S English Hindi – COMPUTER MS Office (Word, Excel, Powerpoint, Outlook) Internet, Email Skill Graphs 96 % 88 % 98 % Simultaneous project execution with precision. Prioritization mastery in dynamic environments. Concurrent objective achievement with consistency. 89 % 90 % 96 % Cross-functional workflow coordination expertise. Adaptive taskswitching under tight constraints. 86 Parallel task alignment under pressure. 85 Seamless deadline management and delivery. 93 Efficient resource utilization across functions. 94 Time-sensitive decision-making under complexity. % % % % Exceptional workload handling with agility. Hobbies Exploring distant lands Getting lost in a good book Capturing moments Feeling the music Every kind of sport Declaration I unequivocally declare that all statements presented in this resume are factually accurate and align seamlessly with my professional trajectory, ensuring absolute adherence to transparency and credibility. This document is a true reflection of my qualifications, competencies, and career accomplishments. JAVEED AHMED 3/3