I have experience in the following;
- CRM management placing orders in timely manner.
- 50 wpm typing speed used to send email to clients and or to promote products.
- Microsoft Word for processing and document creation for customers and clients.
- Multitasking I am able to operate at a high level while typing and talking on the phone and still would be able to interact with my supervisor.
- Positive Attitude I am a very polite person in general, so I love to use this natural skill to make my customers and clients feel special and appreciated.
- Empathy I love to understand my customers and show that i truly care and this helps me to build trust and a good rapport.
- Product Knowledge I Always study my products inside out so that I can explain process and how products work to customers this helps me to manage calls and chats.