Jastine Lynne Espina

Jastine Espina WORK EXPERIENCE CONTACT DETAILS Phone - Email-Address Davao City, Philippines, 8000 PROFESSIONAL SKILLS Inbox Management Calendar Management Social Media Management Appointment Setting Basic research Email Campaign Data Entry Assistant Order Entry Specialist Customer Service Dispatching Project Management SOFTWARE EXPERIENCE GSuite MS Office MarketTime Sage X3 LinkedIn SalesForce Canva kvCore Line 2 Lem List MLS Calendly Slack monday.com Constant Contact Hubstaff ScreenShot Monitor Dialpad Towbook Square Up (POS) CUSTOMER SERVICE SPECIALIST DANICA Brands Managing and closing cases in Salesforce Sending welcome letters and emails to leads Creating accounts from leads received (B2B) Updating the leads account in Sage X3 (providing invoice or delivery instructions) DISPATCH/CUSTOMER SERVICE REPRESENTATIVE SOS Dispatch | March 2022 - June 2022 | April 2024 - Sept 2024 assisting the customer with their car issues dispatch drivers for tow or road side assistance providing quote to customer and assisting drivers EXECUTIVE ASSISTANT St. Pete Italian Market helping the CEO to keep on track with his schedules sending email updates to investors/partners Assistant Project Manager EXECUTIVE ASSISTANT/CUSTOMER SUCCESS MANAGER Hodge Homes & We Sell Broken Bow helping the CEO to keep on track with his schedules keeping emails campaigns sent on time inbox and calendar management EXECUTIVE ASSISTANT Radar Digital Marketing helping the team to get leads every day assisting CEO to reach out more leads keeping all the records on track APPOINTMENT SETTER - NFT Blokstreet providing prospects to the CEO cold calling and cold emails keeping in touch with the client’s leads CUSTOMER SERVICE REPRESENTATIVE IBEX GLOBAL & CONCENTRIX assisting customers with their billing and order concerns helping them tracking their orders, refund and replacement requests EDUCATION HOLY CROSS OF DAVAO COLLEGE, INC. June 2019 - June 2024 Bachelor of Science in Business Administration Major in Human Resource Management