Jaspreet Singh

JASPREET SINGH Email id:-Contact: (M) - Career Objective: To work in a challenging environment, that provides opportunities to leverage on my acquired skill set, expertise and experience and contribute towards the growth of the organization professionally and passionately. Work Experience: POLICY BAZAAR Designation: Associate Service Consultant Duration: December 2016- July 2017 Key responsibilities: • • • Assisting customers in sale of a range of financial products. Fully responsible for meeting and exceeding targets as assigned periodically. Ensure no losses or errors occurred while assisting customers. TELEPERFORMANCE Designation: Lead Technical Support Executive Duration: July 2017- July 2018 Key responsibilities: • • • Used to Fix the issues of the customer. Delivered calm solutions to diffuse stressful technical situations resulting in exceptional customer satisfaction. Managed customer escalations which ultimately resulted in favorable customer satisfaction ratings. ARVATO BERTELSMANN Designation: Lead Technical Support Executive - Enterprise Support Duration: August 2018- May 2019 Key responsibilities: • • • • Support global Enterprise-level programs and custom work flows with technological expertise Troubleshoot platform issues and communicate with Product and Development teams for resolution Provide excellent and creative problem Solving with anticipated client needs in mind Advise on industry topics and how to best apply them to event. Concentrix Designation: Customer Service Executive Duration: December 2019- October 2020 Key responsibilities: • Support global Enterprise-level programs and custom work flows with technological expertise. Academic Qualification: • • Intermediate (Arts) from N.I.O.S High School from CBSE Strengths • • • Optimistic Cooperative nature Devotion to work. Special Interests: • • Football Listening Music Personal Details: Present Address: A-28, street no.8, Krishna park, Tilak nagar, newDelhi Pin Code : 110018 Date of birth: 14th December1995 Marital Status: Single Languages Known: English, Hindi, and Punjabi Declaration: I hereby solemnly affirm that all the details provided above are true to the best of my knowledge. Date: JASPREETSINGH