Jason
Ruiz
WORK EXPERIENCE
CONTACT INFO
Phone
-
Email-Address
Bacolod, Philippines, 6100
PROFESSIONAL SKILLS
Customer Service
Email Management
Calendar Management
Social Media Management
Mid level Graphic Design
Appointment Setting
Microsoft Office
Light Video Editing
SOFTWARE EXPERIENCE
Microsoft Office.
Facebook Business
Instagram
Zendesk
Einstein360
Microsoft 360
Avaya
EBC
Gsuite
Canva
Adobe Photoshop
Adobe Illustrator
CRM
Instantly
Readymode
IT ASSOCIATE
St.Sebastian International School | April 2020 - August
2020
Install computers for virtual classes
Photo and Video Editing for Virtual graduation
Set-up local internet connection
CULTURE AND MARKETING ASSOCIATE
Focus Direct PH | September 2020 - January 2022
Employee Engagement
Social Media Marketing
Facilitate Events
CUSTOMER SERVICE REPRESENTATIVE
Ubiquity Global Service | February 2022-October 2022
Outbound and Inbound calls for Usio Cards
Customer Service with Bitpay wallet
TECHNICAL SERVICE REPRESENTATIVE
Concentrix | October 2022-March 2023
Technical support representative for
Internet/Cable/Landline service
Rockstar Sales representative
CUSTOMER SERVICE REPRESENTATIVE
Focus Direct, Inc. | March 2023-November 2023
Process Home Warranty Claims
Dispatch Technicians
Customer Service for Choice home warranty
Subject Matter Expert
SALES REPRESENTATIVE
Telesynergy Corp | December 2023-June 2024
Insurance broker
outbound calls to leads
SALES BROKER
Monster Group | August 2024 -February 2025
Inbound/Outbound Electricity Broker
Electricity Consultant
EDUCATION
AMA BACOLOD
SY-
Bachelor of Science in Information Technology
REFERENCES
Mark Jayson Santos | Focus Direct/Culture Director |-
Joline Alapre | Concentrix/Technical Representative |-
