Jason Nguyen

MR. JASON NGUYEN - Toronto, ON Canada-linkedin.com/in/jason-nguyen888645b2/ PROFILE Driven and reliable professional from Toronto, Canada, with years of customer service experience in face-to-face retail, call centers, education, and AI data training. Skilled in handling inbound support, resolving issues efficiently, and building strong client relationships. Bilingual and adaptable, with a strong work ethic and a passion for helping others. Seeking a long-term customer service role within a supportive, growth-oriented team. EXPERIENCES INVISIBLE TECHNOLOGIES Title: Advanced AI Data Trainer/Editor I provide detailed annotations on camera motion, lighting, and mood to train LLMs using RM and RLHF. Experienced in prompt engineering and evaluation. Period: March 2024 – Present BESTBONGZ EDUCATION -: The Humber College Institute of Technology & Advanced Learning General Arts Diploma-: York University Bachelor’s of Business Administration 2023 Tesol/TEFL certificiate LANGUAGES ENGLISH - NATIVE FLUENCENCY VIETNAMESE - NEAR FLUENCY REFERENCES Invisible Technologies – Training Lead: Joshua Bonner- Vinh English Center – Director: Vinh Tran Quang (Mr) -) Enspire Academy – Director: Helen Le Thao (Mrs) -) Title : Owner/Operator Handled daily operations, including customer service, and shifted the business to an e-commerce platform during the COVID-19 pandemic. Period : September 2019 - Present ANTIQUE CAFE Title: Owner/Operator Managed all aspects of daily operations at a café, including sales, customer service, marketing, inventory management, hiring, and human resources. Successfully navigated the challenges of running a business in a foreign country, gaining valuable experience in cross-cultural communication, adaptability, and small business management. Period: October 2015 - November 2017