Jason Leonardo

JASON ANGELO Q. LEONARDO CAREER OBJECTIVE CONTACT Quezon City, Philippines-- SKILLS Good verbal and written communication skills Highly organized and efficient Motivated and eager to learn new things Collaborative and able to work in teams or group Hardware and Software Troubleshooting Microsoft Office (MS Word, Excel, PowerPoint etc.) Knowledge in Ticketing System Tools (ServiceNow) Knowledge in Basic Active Directory such as Account Unlock, Password Resets MY REFERENCE Catherine T. Clemente - "Emerald Garment Manufacturing Inc. " H.R. Supervisor - Carmina Tagulao - "Telus International Philippines " Subject Matter Experts (SME) - Charlotte Sta. Maria - "Accenture Inc. " Team Leader -  Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical skills and abilities in the field of Information Technology (I.T.). EXPERIENCE Level 12 - I.T. Operations Associate/SW/App/Cloud Tech Support Associate Accenture Inc. / March 2020 - Up to present Technical Support Representative Teleperformance Philippines / November 2019 - February 2020 Service Desk Voice Analyst Actionlabs I.T. Services Phils. / July 2019 - October 2019 Operation Technical Support Rep II TELUS International Philippines / February 2019 - May 2019 Customer Service Representative Contexta Global Inc. / April 2018 - January 2019 CSR Inbound 1 SITEL Philippines / December 2017 - March 2018 H.R. Encoder Emerald Garment Manufacturing Inc. / October 2016 - July 2017 Associate Customer Support Vcustomer Philippines Inc. / September 2017 - November 2017 Sales Executive / I.T. Assistant Noble Life International / October 2015 - January 2016 EDUCATION B.S. in Information Technology AMA University- Information Technology IIH College-