Jason Lee Y. Baluyot
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OBJECTIVE
Experienced customer service representative, sneaker reseller, and small business owner, adept at basic photo and
video editing through two years as a freelancer and virtual assistant. Committed to leveraging diverse skill set to
contribute effectively to a dynamic team.
EDUCATION
DAVAO DOCTORS COLLEGE
Bachelor of Science in Nursing
2018 - 2022
DAVAO CITY NATIONAL HIGH SCHOOL
Grade 7- Grade 10
2013 - 2016
DAVAO CITY NATIONAL HIGH SCHOOL
Grade 11-Grade 12
Strand: STEM
2017 - 2018
SAN ROQUE CENTRAL ELEMENTARY SCHOOL
Grade 1 – Grade 6
2007 - 2012
ORGANIZATIONAL AFFILIATION
Concentrix
Lanang Davao City
Jan 25,2024 - Jan 31,2025
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Customer Assistance: Providing real-time support and resolving customer inquiries related to products,
orders, and account issues.
Order Management: Assisting customers with, tracking shipments, and handling returns or exchanges.
Feedback Collection: Gathering and documenting customer feedback to improve services and products.
Other Working Experience
Work from Home
Freelancer/ Virtual Assistant
Sept 15, 2023- Jan 31, 2025
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Administrative Support: Managing emails, scheduling appointments, and organizing files.
Content Creation: Writing, editing, and designing content for blogs, social media, and websites.
Customer Service: Providing support through email, chat, or phone to address customer queries and
issues.
Jason Lee Y. Baluyot
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TOOLS PROFICIENCY
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Microsoft Word
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Microsoft Excel
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Microsoft
Outlook
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Google Calendar
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Canva
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Capcut
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Trello
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Adobe Lightroom