Jason Lee
VIRTUAL ASSISTANT
SCHOOLS ATTENDED
EXECUTIVE SUMMARY
A meticulous professional with
well-versed in providing quality
administrative and customer
service support through effectively
handling remote office procedures
and calls. Effectively able to meet
set deadlines and process
information through well-honed
research skills.
SKILLS AND EXPERTISE
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
SMM (scheduling posts)
Website post management
Customer Support
Google Suite: Drive, Docs, Sheets,
Forms, Mail, Calendar, Slides
MS Office (Word, Excel, PowerPoint,
Outlook)
Other administrative support.
CONTACT ME AT:--
Jason Lee Yap
Address: Elrio vista,Gumamela,
Davao City Philippines, 8000
DAVAO CITY NATIONAL HIGH SCHOOL DAVAO CITY
Junior High to Senior High | June 2013 - 2018
Knowledge in office work and procedures.
Have studied Basic knowledge in terms of research
and multiple general subjects.
DAVAO DOCTORS COLLEGE
Bachelor of Science in Nursing
June 2018 - 2022
Responsible for some or all of an organization's also
in gathering knowledge regarding nursing
fundamentals and we have learned a very special
skill which is therapeutic communication
Produces healthcare reports for clinical instructors
and to our head Nurse.
WORK EXPERIENCED
SNEAKER RESELLER
Self Employed | June 2016 - January 2017
Proficient in editing my product photos to get my
customers attracted to my sneakers.
Especially adept at identifying the needs of each
customer.
Substantial understanding of needs of my customers
in terms of quality and style.
Superior knowledge of critical thinking and sales
Developed assignments and prepared tests designed
to gauge proficiency.
WORK EXPERIENCED
SALES MAN
Aloha Gaisano Mall, Davao City
January 2021- January 2022
Oversee inventory control, ordering, drink sanitation
and quality control of food products.
Effectively lead and motivate employees through the
implementation of in-house training and incentive
plans, resulting in increased productivity levels and
employee satisfaction.
served customers with their specific drink that they
want to purchase.
Work 16 hours a day to serve customers.
CUSTOMER SERVICE REPRESENTATIVE
Concentrix, Davao City
Jan 2024 - Jan 2025
Follow up customer calls where necessary.
Enter new customer information into the system.
Process orders, forms, and applications.
Provide customers with product and service
information
Complete call logs.
Research required information using available
resources.
ADMINISTRATIVE VIRTUAL ASSISTANT
Direct Client
March 2019 - May 2020
Managing Facebook Groups
Data Entry, and internet researching.
Creating graphics using Canva for social media
posts.
Gathering information for possible podcast guest.
Managing tasks using Trello
Managing spreadsheets for the guests.
Uploading podcast episode using Libysn
Transcribing podcast episodes.
Creating tasks document and checklist
Proofreading transcribe episodes from Temi.
Researching Travel information.
Helping online course launch activities
WORK EXPERIENCED
SENIOR VIRTUAL ASSISTANT
Direct Client | January 2018 - June 2020
Manage social media accounts for brands and blogs
as well as email management.
Set up meetings between the client and his
customers and make travel arrangements.
Handle correspondence and transcribe documents.
Assist in arranging group travel for conferences,
conventions and expos travel.
Entered information from handwritten forms into a
spreadsheet
Data Input orders information into spreadsheets and
creates invoices including research various
companies for contact information.
Proficient computer skills including uploading
completed copy to the website, invoice and collected
accounts receivable. (utilizing MS Office (Full),
Google Docs, Google Document, Google
Spreadsheet,)
WordPress post editing, formatting, and posting.
Work independently meeting quick turn-around times
and deadlines.
Creating, distributing and promoting, e-marketing
services to a target market over the Internet or
through digital tools.
Handle different kinds of administrative tasks.
Social media: Creating/Posting content to Instagram
and Facebook, LinkedIn platforms
Google Suite: Drive, Docs, Sheets, Forms, Mail,
Calendar, Slides
Making campaigns and landing pages using
Mailchimp and Kajabi
Email and Calendar Management
SEO and Link building
Online Researchers
ADMINISTRATIVE VIRTUAL ASSISTANT
Direct Client | February 2019 - March 2020
Data Entry, getting quotes from various energy
suppliers.
Email Management.
Create letter of authorities for customers and then
submitting it to suppliers.
Handling Contract Objections & Failures.
Processing Contracts between customers and
suppliers via Docusign.