Jason D. Knight
1212 16th Street, La Crosse, WI 54601
(414)--https://www.linkedin.com/in/jasondknight
CAREER HIGHLIGHTS:
Lead full life-cycle execution of small to mid-sized IT projects from discovery to launch
Utilized project management methodologies to define scope, develop project plan, and execute projects
within budget and schedule
Experienced with Waterfall, Agile/Scrum, & Servant Leadership methodologies
Proficient in Drupal 7, Drupal eCommerce, BigCommerce, JIRA, Sitecore CMS (6.1 & 6.5), InSite
eCommerce, FunctionFox, BaseCamp, Visio, PlanView, HotGloo
CERTIFICATIONS:
CompTIA Network+ and A+ (2009 version), Microsoft MCTS: Configuring Windows 7
EDUCATION:
Milwaukee School of Engineering (MSOE), Milwaukee, WI
Master of Business Administration, MBA
Graduation: Nov 2019
Milwaukee School of Engineering (MSOE), Milwaukee, WI
Bachelor of Science in Management Information Systems, BS-MIS
Graduated: May 2013
Milwaukee Area Technical College (MATC), Milwaukee, WI
Associate of Applied Science in IT-Network Specialist, AAS
Graduated: May 2010
Dean’s List
WORK EXPERIENCE:
KeystoneCLICK, Digital Project Manager, Milwaukee, WI, Oct. 2015 to Sept. 2016
Developed/implemented functional requirements documentation process for all projects to ensure final
solutions mapped to identified business needs, also minimizing scope creep
Initiated/performed QA testing processes
Developed Statement of Work (SOW) estimates
Reduced late project delivery from 100% to 0% within 3 months of job hire
Developed/maintained relationships with key clients and internal stakeholders
Implemented/led production meetings
Researched/implemented/managed project management software
Trained all clients on Drupal CMS & Drupal eCommerce
Scheduled/enforced timelines (internally and externally) for all projects
Educated clients on digital strategy best practices
Planned, estimated, and allocated resources
Assessed current or future customer needs and priorities through communication with clients
Established project communication plan process
Initiated, reviewed, and approved modifications to project scope
Tracked project milestones/deliverables, ensuring adherence to quality standards
Starkmedia, Technical Project Manager, Milwaukee, WI, March 2013 to Feb. 2015
Project Manager for largest client, Briggs & Stratton, overseeing 58 web-sites for multiple divisions
managing 15-30 projects concurrently as well as additional planning and strategy work
Managed a team of 5-15, to include developers, designers, and QA testers
Communicated regularly with key stakeholders to define scope and identify risks, often working on-site
Allocated and monitored development tasks, motivating team while practicing servant leadership
Provided updates during scrum meetings
Partnered with SMEs for various departments to understand/create web-site specifications/user guides
Troubleshot/resolved content related issues in Sitecore CMS
Coordinated integration work with third party vendors
Chosen to take over Scrum Master role for client’s employee after promotion
Led weekly digital architecture meeting with business stakeholders
Assisted in quality assurance and regression testing of website functionality
Managed JIRA Agile and PlanView during monthly sprints and post production warranty bug fixes
Brady Corp., Infrastructure Intern – IT Engineering, Glendale, WI, July 2011 to Aug. 2012
Assisted IT Engineering in managing global infrastructure, serving as project manager on several
projects to include coordination with 10 contractors at 14 facilities covering three countries and 2,000+
end users
Projects included:
o Dell OpenManage Essentials installation/configuration
o Rollouts of:
Citrix Receiver
Internet Explorer 8
Symantec Endpoint Protection 12.1
Also managed the following:
o Active Directory
o WSUS configuration
o NTFS and share permissions
o Imaged computers for testing purposes
o Created virtual servers using VMware
o Played a role in a proactive help desk atmosphere
o Patched computers/servers
Silver Spring Neighborhood Center, IT Intern, Milwaukee, WI, March 2011 to July 2011
Led project to install and configure an Ubuntu server used for imaging over 100 lab computers
remotely
OTHER ACHIEVEMENTS:
Former member of PMI Southeastern Chapter
Supporting Primary Education Across Kenya (SPEAKenya) – Non-Government Organization (NGO)
working in the Lake Victoria region of Kenya to improve water, sanitation, hygiene, primary school
education, and overall health. Traveled there twice to assist in various projects
Servant Leadership (MSOE) – Traveled to Guatemala to assist Engineers Without Boarders (EWB) in
gathering information for drip irrigation systems
Association of Information Technology Professionals (AITP)
Phi Theta Kappa (PTK)
National Technical Honor Society (NTHS)
