Jason Gaghan

JASON GAGHAN- Link to my Portfolio: Colmar, PA 18915 LinkedIn profile: https://www.linkedin.com/in/jasongaghan/ P R O F E S S I O N A L S U M M A RY In my 9 years as a UX/UI designer and 3 years leading design teams, I’ve combined user research with business objectives to create impactful, accessible designs following WCAG standards. I excel at facilitating design workshops, collaborating with engineers, and leveraging AI tools like Claude, Perplexity, Google Notebook, Grok, and Bolt AI alongside traditional design software including Figma, Sketch, Adobe Creative Suite, and prototyping tools like Axure and Principle to deliver user-friendly solutions. S K I L LS • User experience design • Design systems • Team leadership • Design thinking • User testing • Project management • Stakeholder communication • Performance improvement • Data analysis • Creative problem solving • Collaboration • Task prioritization • Global design trends awareness • User experience • Design leadership • User interface design • Design research • Accessibility standards • Digital design • LLM Proficiency in Claude AI, Perplexity AI, Google Notebook, Grok, Bolt AI EXPERIENCE UX & Design Manager: (2/2024 - 2/2025) Tactacam, LLC • Managed Figma design systems, prototypes, and developer handoffs through Dev Mode • Led UX design from concept to launch, directing team while researching IoT design innovations • Implemented personal development strategies that improved performance outcomes • Communicated design roadmaps with executives and stakeholders to align vision and execution • Created “Source of Truth” workflow that synchronized design across products and ensured UI consistency • Ran daily design team standups to enhance communication and project momentum • Championed Design Thinking and mentored UX designers in user-centered practices Product Design Lead: (7/2021 - 9/2023) Lucet Health (Formerly New Directions Behavioral Health + Tridiuum) • Managed Figma design system including components, responsive design, and prototypes; optimized developer handoffs via Dev Mode • Led product design for TridiuumONE, enhancing platform usability and accessibility • Deployed Pendo for in-app guidance and feedback systems that improved user engagement • Analyzed Pendo data with management to identify and fix user drop-off points • Coordinated with cross-functional teams to deliver exceptional results on schedule • Led user feedback initiatives that increased adoption and shaped product roadmap • Created targeted testing and surveys that generated actionable improvement data continued Product Designer: (1/2021 - 7/2021) Nutrisystem • Mastered Figma for component systems, typography, and design libraries; created prototypes for direct user testing • Led UX/UI design for flagship NuMi app throughout the development lifecycle • Facilitated daily collaboration across product, QA, engineering and project management teams • Drove user testing initiatives that delivered key insights for product optimization UX/UI Designer: (7/2020 - 12/2020) AstraZeneca • Led design and content authoring in Adobe AEM, heading the Content Authoring team for the product platform • Designed critical user experience elements for form interactions • Utilized Axure for all design and prototyping within established style guidelines • Collaborated effectively across international teams in the UK and India • Conducted WCAG 2.1 accessibility evaluations to ensure compliance UX/UI Designer: (3/2020 - 7/2020) Syneos Health • Utilized Adobe XD for design. This also included text styles, design library upkeep, and hi-fidelity and low-fidelity prototyping. Ultimately responsible for the complete redesign of the flagship LMS product that was responsible for mentoring and communication between pharmaceutical field reps and their directors • Created a design system for future enhancements UX/UI Designer: (2/2019 – 10/2019) Yprime, LLC • Sole UX/UI designer on the product development team. • Acted as the hub between POs and internal engineering teams. • Conducted user interviews and heuristic evaluations • User profile generation and journeymapping • Developed IA workflows, wireframes, interactive prototypes • Created a design system for future enhancements Art Director/UX UI Designer: (11/2018 - 2/2019) Thomas J. Paul Agency • Responsible for the re-design of a product support website for Teva Pharmaceuticals involving the overall improvement of user experience and UI Digital Art Director/UX UI Designer: (10/2014 – 8/2018) Holt’s Cigar Company • Duties included maintaining and improving brands for all digital content • Responsible for the rebuild and rebrand of ecommerce site Holts.com and its mobile counterpart • Managed team of UI designers • Duties included using Google Analytics to continually improve functional and visual consistency • Handled user interviews and observing user behaviors to uncover painpoints • Developed customer journeymaps as well as the wireframes and prototypes for leadership E D U C AT I O N Edinboro University of Pennsylvania: Edinboro, PA BFA in Applied Media Arts - Animation: December 2000