I'm a result driven IT professional with 9 years worth of experience both in IT and customer service. I have extensive knowledge in Cloud services, network support, IT helpdesk support and providing advance knowledge in troubleshooting software and hardware. I'm also confident when it comes to troubleshooting Microsoft apps, O365, and active directory.
I also have experience when it comes to various ticketing systems such as ServiceNow and Autotask. I also handled ticket management and administrative task, and wide range of experience in customer service specially on the Sales department due to my ample experience in th customer service field.
I believe I can be your next partner in your business and help you have the best outcome.