Jason Arenas

JASON D. ARENAS APPLYING : CUSTOMER SERVICE REP 521-C Jaime Cardinal Sin Village Punta Sta. Ana, Manila Manila City, Philippines--zip code: 1009 CAREER OVERVIEW Managed to receive phone calls from clients like guests and partners with an additional work of emails at a travel-based account. A solution-focused and excellent communicator as call center agent with 1 year of experience. EDUCATION EXPERIENCE Tomas Earnshaw Elementary School (Graduated) | 2010 - 2016 Customer Service Agent Jose Rizal University Achievements Junior Highschool (Graduated) (2016 - 2020) Senior Highschool (Graduated) (2020 - 2022) National University - Manila Bachelor of Science in Civil Engineering | 2022 (1st year) SKILLS Speed and Efficiency Excellent Active Listening skills Technical Proficiency and Understanding of Service Flexibility on Work Outstanding PHONE call and EMAIL handlings Concentrix - Megamall (January 16, 2023 - January 20, 2024) FOR 1 YEAR OF EXPERIENCE IN CONCENTRIX - MEGAMALL 2-time 5 star rating = 106% PTG Awarded as TOP agent that worked at production for only 2 months Consistent 6 months of passing rate (above 100% PTG) Reference Kervy Ban Aguilar (-) Christine Joy Tangente (-) Language English Tagalog