Address: Blk. 1 Lot 1 Multinational Ave. Cor.
Jerusalem St. Multinational Village
Paranaque City 1708.
DOB:
February 1, 1991
Mobile No.: -
Email:-SSS No.:-
TIN No.:-
Jasmine Velarde Garcia – Basamot
A flexible and adaptable individual with 6 years’ and 6 months’ work experiences who provided overall
and extensive administration support in a diverse industries specifically Business Process Outsourcing and
Financial Industry - telecommunication, healthcare and life insurance. Having background and exposure in
various technical systems-related, business development, customer service, sales and marketing and
management processes.
Work Experience and Key Responsibilities
Allianz PNB Life Insurance, Inc.
Business Development Specialist
Licensed individual for Traditional and Variable Life Insurance products.
Responsible in developing and maintaining client relationships externally and internally (banc
assurance, broker, direct, agency, worksite, Lucio Tan Group of Companies, Institutional banking
group).
Provides pre and post sales administrative support from day to day business activities of our
Group Account Officers and Head of Group Sales and Alternative Markets under Group and
Individual products and services.
Handles and monitors various Group Sales and Alternative Markets’ report.
In –charge of Pricing System handling for new business accounts.
In- charge of Franchising System handling for on-going business/es or accounts.
Market research and development.
Philippine Prudential Life Insurance
Group Policy Administrative Specialist
Makati City, Philippines
Aug. 2016 - Present
Makati City, Philippines
May 2014 – June 2016
Handling of confidential and legal documents such as master policy contracts, endorsements,
memorandum of agreements and rates/commissions/loadings.
Provides pre and post sales administrative support to Group Account Officers and Head of Group
Sales and Alternative Markets under Group business products and services.
Provides pre and post sales administrative support to Group Account Officers and Head of Group
Sales and Alternative Markets under Group and Individual products and services.
Acted as liaison. Ensured open & active communication with the all key company channels to
guarantee proper coordination and adhere to compliance/s.
Alere Home Monitoring Inc.
Data Management Coordinator
Taguig City, Philippines
May 2013 – May 2014
Provided professional back office administrative support for operations/production department.
Does Quality Assurance for clients/patient’s vital healthcare documents, insurances, eligibilities
and medical codes for home of anti-coagulation services to be conducted at home or to their
preferred clinics or hospitals.
Knowledgeable and responsible in handling various system and tool applications in managing
client’s database record.
Processes diabetic testing supplies for eligible/qualified patients.
Sets and maintains good production metrics as to average handled time, quality and resolution in
gaining and giving revenue contribution to the company.
Convergys Services Phil. Corp.
Client Service Associate
Makati City, Philippines
Aug. 2012 – Feb. 2013
Assigned under AT&T Telecommunication Account (American Telephone & Telegraph Company).
Worked for Online Account Management and Customer Care Billing/Collections Department
(Sales & Services).
Knowledgeable in handling multiple products, work processes & level of benefits within each
type of services being offered to clients.
Handled various tool and system applications.
Does Upselling via chat and through inbound and outbound calls to increase company’s revenue.
Focused and responsible in providing basic technical support to clients.
An ACE performer as I maintains good production metrics in terms if average handled time,
quality and resolution and consistent in providing good customer service to clients.
Professional Training and Seminar Experience
July 2019 Financial Wellness Seminar
July 2019 True Customer Centricity Workshop
May 2019 Mental Health Awareness Seminar
February 2019 Passer of Life & Health Academy – EB101: Employee Benefits Course Program
April 2017 Franklin Covey Speed of Trust Foundation
August 2014 – Basic Life Insurance Program and Product Knowledge Training
June 2012 – Boehringer Ingelheim Phiippines’ Professional Service Training – CHC Products
Educational Background
Informatics International College
Tertiary Level
Bachelor’s Degree in Business Administration Major in Marketing
Academic Scholar and Dean’s Lister
Student Council Officer
Literary Editor (I-Access, The Student Online Publication)
Secretary Officer (Info-Bizz Club Society)
Awarded Best in Marketing Research, Product Presentation and Thesis Defense, GWA of 1.50 –
“A Study on the Marketability of Banana Peel Breadstick”.
Moonwalk National High School
Secondary Level
Paranaque City, Philippines
Year 2002 – 2007
Supreme Student Council – Auditor and Public Information Officer
Writer “Ang Kawil” Journalism – Feature Writing/Pagsulat ng Sanaysay
Silver Medalist - Oratorical Contest; English Week
Sacred Heart School
Primary Level
Muntinlupa City, Philippines
Year 2008 – 2013
2 years Most Valuable Player – Volleyball
1st Place – Standing Long Jump Girls Division
3rd Place Tagisan ng Talino – Filipino Month
Dance Club, member
Music Club, choir member
Filipino Club, member
Makabayan Club, member
Paranaque City, Philippines
Year 1996 – 2002
