Jasmine Ranches

JASMINE RANCHES Experience February 2020 –May 2020 Appointment Setter• Real Estate (Energy Efficient Upgrade) • Home Value, Florida Camia St. San Vicente Alaminos City, Pangasinan 2404 - - Handles call to potential customer for energy efficient program; - Tag appropriate call disposition to the dialer; - Records and update google form (auto dialer); - Submit daily appointment thru Group Chat (Skype) and google form. Appointment Setter• Medicare • Best Value Insurance Group California - Handles call specially for people turning 65 and offer Medicare Insurance - Tag appropriate call disposition to the dialer (auto dialer); - Submit End of day report thru email and Group Chat (Skype) jasmineponce17@gmail. com Birthdate: July 17, 1981 March 2019–January 2020 Appointment Setter• Survey Caller • Alinea Group of Company Queensland, Australia - Handles call to potential customer for survey questions; - Records and update lead sheet; - Submit daily agent sheet to company email. June 2019– November 2019 Appointment Setter• Mortgage for Real Estate Caller • Brenes Agency Burbank , California - Handles call to potential client, who wants to sell their property and ask questions from the script; - Set definite time and date for client and manager meeting; - Update lead sheet and tag appropriate call disposition; - Doing follow up through Voice Mail, Chat or Email; - Does other admin task if needed; January 2019–May 2019 Appointment Setter• Mortgage Loan Caller • Virtualine Workpro Calasiao, Pangasinan - Handles call to potential clients and arrange sales/follow up; - Records and manages client information; - Does other admin task if needed. August 2018–December 2018 Appointment Setter• Real Estate Caller • Virtualine Workpro Calasiao, Pangasinan - Handles call to potential clients and arrange sales/follow up; - Records and manages client information; - Does other admin task if needed. August 2017–February 2018 Sales Telemarketer• Telemarketing Caller / Real Estate Caller• Virtualine Workforce Professional Calasiao, Pangasinan - Handles calls to clients for product and service promotion; - Gives support for client through phone by responding to inquiries, questions and other concerned matters; - Records and manages client information; - Process sales order from clients; - Lead Generation; - Appointment Setting - Conducting customer and; - Conducting customer and marketing surveys. May 2016–March 2017 Call Center Representative• Appointment Setter • NorthCare Contact Center Inc. Lingayen , Pangasinan - Handles outbound calls to client to promote travel and tours services; - Gives support for client through phone by responding to inquiries, questions and other concerned matters; - Training for additional job knowledge; - Records and manages client information; - Doing administrative tasks. February 2012–April 2014 Marketing Assistant• Marketing Adviser/Admin Task • AMA Computer Learning Center Alaminos City, Pangasinan - Assisting for the information & development of marketing strategies; - Handles Document Management; - Assisting in orientations and briefings; - Conceptualizes and prepares necessary materials for external presentations ; - Doing administrative tasks. February 2012 Event Organizer• Coordinator • ACT Center Alaminos City, Pangasinan - Researching markets for potential clients - Liaising with clients to ascertain their precise event requirements; - Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets); - Securing and booking a suitable venue or location; - Liaising with marketing and PR colleagues for event promotion; - Coordinating suppliers, handling client queries and troubleshooting for the event. February 2010–January 2011 Database Management Processor• Data Entry, Email & Chat support, Technical Support, Admin Task • Virtual Wonders Web Solution Alaminos City, Pangasinan - Handles and maintain database; - Coordinate database updates; - Optimizing database using tools and services; - Assures data complies within legal regulations; - Monitors database performance and procedures; - Handles client support; - Generating reports; - Doing administrative work. October 2008–March 2009 Branch Operation Clerk• Data Entry and Encoder • Fullerlife Direct Selling Company Alaminos City, Pangasinan - Handles client support; - Appointment Setting; - Generating reports; - Doing administrative work. October 2004–December 2005 Marketing Assistant• Ads and Marketing • Family Trade House Corporation Alaminos City, Pangasinan - Assisting for the information & development of marketing strategies; - Handles Document Management; - Assisting in orientations and briefings; - Conceptualizes and prepares necessary materials for external presentations; - Doing administrative tasks. October 2003–October 2004 Product Specialist• Sales Representative • Family Trade House Corporation Alaminos City, Pangasinan - Handles inventory for items/units; - Assists customers transactions and inquiries; - Generating sales report; - Records, maintains and reports incoming and outgoing items/units; - Doing administrative tasks; May 2003–August 2003 Medical Staff• Medical Assistant • Team Enery Sual, Pangasinan - Assists patients; - Generates report for doctors; - Doing administrative tasks. Key Responsibility I've been into a Customer Service and Relations industry since 2003 with participation in various companies. I already handled Chat and email support, VA, Customer Service, Cold Calling, Subscription processor (data entry/encoding), Appointment setter for Inbound and Outbound calls, Sales and Telemarketing, doing admin task as well and I also worked as an office based for about 4 years with different fields such as Marketing assistant, Product specialist, Research analyst and Event Organizer. Academic History Carthel Science Educational Foundation, Dagupan City  Caregiver University of Baguio, Baguio City  Bachelor of Science in Computer Science, 2002 References [Available upon request.]