Jasmine Kellie Camaya

JASMINE KELLIE CAMAYA Executive Assistant | Management Accountant | Property Management Administrator - •-• www.linkedin.com/in/jasmine-camaya PROFESSIONAL SUMMARY Detail-oriented Management Accountant and Property Management Administrator with expertise in financial oversight, lease management, and operational coordination. Adept at handling tenant relations, rent collection, and regulatory compliance while streamlining financial processes to enhance efficiency. Strong analytical and problem-solving skills with a commitment to optimizing business operations. Committed to delivering proactive solutions, streamlining workflows, and supporting leadership in achieving business objectives. EDUCATION Angeles University Foundation Bachelor of Science in Management Accounting  Deans Lister (1st Year -3rd Year)  3rd Place Accounting Competition  Feature Writer, School Paper Angeles, Pampanga 1st Year to 4th Year -) Our Lady of Fatima University Accountancy, Business and Management  Vice President  Awarded as Best Innovative Product (Tofu Shawarma)  Champion for Poetry Writing and Feature Writing San Fernando, Pampanga Grade 11 and 12 -) WORK EXPERIENCE Freelancing Property Management Administrator (Generalist)           Pampanga June 2024 – Present Leasing & Renewals: Manage move-ins, move-outs, lease agreements, and renewal tracking in compliance with legal timelines. Repairs & Maintenance: Coordinate inspections, extermination, insurance claims, rent restoration, access, work orders, and tenant communication. Renting & Listings: Handle property listings on StreetEasy, Zillow, and other platforms. Manage inquiries, edit marketing materials, enhance photos, and coordinate open houses for commercial and residential properties. Accounts Receivable & Payable: Process checks, money orders, invoices, purchase orders, ledger reconciliations, and late fees. Monitor overdue rent, negotiate payment plans, and ensure accurate rent adjustments. Legal & Compliance: Assist in tenant disputes, arrears, and evictions, ensuring compliance with regulations while minimizing legal risks. Administrative & Financial Management: Utilize Yardi, AppFolio, and QuickBooks to manage financial records, lease agreements, and tenant accounts. Communications & Coordination: Serve as the primary contact for tenants and stakeholders, manage calendars, schedule appointments, and oversee document processing. Marketing & Digital Presence: Develop email campaigns, social media content, flyers, and brochures. Maintain website content and digital marketing initiatives. Tenant Relations & Customer Support: Address tenant concerns, provide clear guidance, and foster strong relationships with clients and stakeholders. Technical Proficiency: Skilled in Microsoft Office, social media management, and real estate software. Highly organized, detail-oriented, and capable of working independently in fast-paced environments. ShoreAgents Property Management Administrator (Generalist)           Clark, Pampanga November 2023 – January 2025 Leasing & Renewals: Manage move-ins, move-outs, lease agreements, and renewal tracking in compliance with legal timelines. Repairs & Maintenance: Coordinate inspections, extermination, insurance claims, rent restoration, access, work orders, and tenant communication. Renting & Listings: Handle property listings on StreetEasy, Zillow, and other platforms. Manage inquiries, edit marketing materials, enhance photos, and coordinate open houses for commercial and residential properties. Accounts Receivable & Payable: Process checks, money orders, invoices, purchase orders, ledger reconciliations, and late fees. Monitor overdue rent, negotiate payment plans, and ensure accurate rent adjustments. Legal & Compliance: Assist in tenant disputes, arrears, and evictions, ensuring compliance with regulations while minimizing legal risks. Administrative & Financial Management: Utilize Yardi, AppFolio, and QuickBooks to manage financial records, lease agreements, and tenant accounts. Communications & Coordination: Serve as the primary contact for tenants and stakeholders, manage calendars, schedule appointments, and oversee document processing. Marketing & Digital Presence: Develop email campaigns, social media content, flyers, and brochures. Maintain website content and digital marketing initiatives. Tenant Relations & Customer Support: Address tenant concerns, provide clear guidance, and foster strong relationships with clients and stakeholders. Technical Proficiency: Skilled in Microsoft Office, social media management, and real estate software. Highly organized, detail-oriented, and capable of working independently in fast-paced environments. Taichi Newtech Inc. Clark, Pampanga July 2023 – November 2023 Accounting Staff - Accounts Receivable & Construction ● ● ● ● ● ● Administrative Support: Assist the accounting team with filing, organizing financial documents, and managing email correspondence. Transaction Processing: Enter and update financial transactions accurately. Accounts Payable: Record bills, track due dates, and process payments. Accounts Receivable: Send invoices, track payments, and follow up on overdue accounts. Invoicing & Payment Recording: Generate invoices and ensure accurate payment records. Software Proficiency: Utilize Xero and QuickBooks for account setup, report generation, and maintaining financial data integrity. TaskUs Quality Analyst          Clark, Pampanga February 2023 – July 2023 Compliance & Quality Assurance: Conducted system verifications to ensure strict adherence to processes and industry standards. Collaboration & Calibration: Led calibrations, collaborated with partner teams, and conducted team meetings to maintain consistency and exceed scorecard benchmarks. Process Optimization: Implemented and monitored operational standards to improve efficiency and align with company goals. Risk Management: Identified compliance risks, resolved process deviations, and ensured accuracy in operations. TaskUs Customer Support       Clark, Pampanga February 2022 – July 2023 Operations Management: Oversaw daily operations for a food delivery account, ensuring seamless coordination between restaurants, riders, and customers. Customer Support & Issue Resolution: Assisted customers with inquiries, resolved concerns efficiently, and provided additional information to enhance their experience. Technical Support: Troubleshot platform-related issues and guided stakeholders through menu navigation and system functionalities. Process Improvement: Utilized in-depth system knowledge to streamline operations, resolve technical challenges, and optimize menu displays for better service delivery. Order Monitoring: Tracked real-time orders, ensured timely deliveries, and addressed delays to maintain service quality. Data Analysis: Reviewed operational data and customer feedback to identify trends and suggest improvements.  Teletech Customer Service (Health Care)       San Fernando, Pampanga June 2022 – December 2022 Operations Management: Oversaw daily operations for a food delivery account, ensuring seamless coordination between restaurants, riders, and customers. Customer Support & Issue Resolution: Assisted customers with inquiries, resolved concerns efficiently, and provided additional information to enhance their experience. Technical Support: Troubleshot platform-related issues and guided stakeholders through menu navigation and system functionalities. Process Improvement: Utilized in-depth system knowledge to streamline operations, resolve technical challenges, and optimize menu displays for better service delivery. Order Monitoring: Tracked real-time orders, ensured timely deliveries, and addressed delays to maintain service quality. Data Analysis: Reviewed operational data and customer feedback to identify trends and suggest improvements.  Angeles University Foundation Accounting Assistance (Part -time)      Angeles, Pampanga August 2018 – August 2022 Financial Record Management: Organized and maintained accurate financial records, ledgers, and receipts using spreadsheets and accounting software. Invoice & Payment Processing: Assisted in processing receipts and invoices, ensuring accuracy and compliance with accounting standards. Student Account Oversight: Managed student accounts, addressing inquiries and coordinating with clients, students, and staff. Administrative Support: Handled clerical tasks across various accounting functions to support daily operations. Team Collaboration: Worked closely with accounting professionals, contributing to team projects and departmental goals.   CERTIFICATIONS     Quality Analyst SEO Certified English Certification 1 and 2  I do hereby declare that all the above furnished information is true to the best of my knowledge and belief. Jasmine Camaya