Jasmine Jabinal

Jasmine M. Jabinal Email:-Skype: mjasm02 Mobile: - OBJECTIVE: Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my VA skills and work experiences to a growing industry. SKILLS AND SOFTWARE: 1. Customer Service 2. Data Entry 3. Technical Support 4. Recruitment/Interviews 5. eBay Listing/Writing 6. Craigslist Posting 7. Researching/Web Research 8. Email Handling 9. Calendar Management 10. Call Handling / Answering inbound calls 11. Booking flights online 12. Event Organizer 13. Article Submission, Article Spinning / Article Rewriter 14. Follow up Calls 15. Appointment Setting Tools used: • Asana • Basecamp • Canva • Dropbox • Google Sheets/Google Docs • Hootsuite • Infusionsoft • Mail chimp • Microsoft Office • Outlook • Podium • Quickbase • Ringcentral • Salesforce • Trello • Webmail • Wunderlist • Xero • Zendesk • Zoho WORK EXPERIENCE: (PRESENT to PAST) CBM Mortgages       May 16,2017 – March 1, 2018 Sydney, Australia Email and Calendar management Updates data on Salesforce Blog posting – Joomla Prepares Settlement Letter and Discharge Authority Updates Clients’ records on CRM Call/Follow up with AU banks for client’s records  The University of Chicago    Part time General Virtual Assistant Chicago, Illinois Nov 1, 2016 – May 15, 2017 Email and Calendar management Updates data on Salesforce Research, data mining/data entry Autopart2000 Part time General Virtual Assistant San Francisco, California July 14, 2016 – Feb 8, 2018  eBay account management (Drop shipping)  Craigslist Posting  Follow up with clients  Data Entry/Data mining- listing items  Email Management  LA Filmfest    Virtual Assistant Los Angeles, California January 23, 2015 – August 30, 2016 Gathers film info that were submitted online Updates films on Google spreadsheet on a day to day basis Emails clients regarding their film submissions  Animal Riders LLC General Admin Assistant San Diego, California June 24, 2015 – June 24, 2016  Managed sensitive data by putting into client’s software programs.  Contacts clients on behalf of the management  Set appointments and gather information from the clients  BayPay Forum       Part time Virtual Assistant Woodside, CA January 27, 2014 – January 23, 2015 Data Entry/Data Mining, Blog Posting Calendar / Email Management Events Posting, Lead generation and Online Flight Booking  US Direct Quote (Life/Health/Medical insurance) General VA (Part time) San Diego, California June 28, 2014 – September 30, 2014  Lead generation  Client prospecting/Follow up calls  Email and Database management  Leadifieds Real Estate Assistant (Project Based) San Diego, California January 12, 2011 - May 17, 2011 & Feb 10,2015 May 31, 2015    Managed Craigslist postings using client’s VPN Follow up phone calls via Skype Answers email inquiries via webmail  Evergreen Venture Group, LLC Bankruptcy Law Firm Virtual Assistant            San Diego, California Dec. 2, 2011 - Dec 1, 2015 Communicates directly to the Attorneys and Trustees regarding the bankruptcy cases Acted as back office of the company Inputs the assets and liabilities on company’s system Emails clients on their case meetings Updates the court docket system Sends updates to client’s regarding their cases using Zoho Accepts calls and emails from clients Calls the district court when there is a case meeting Submits the documents to the Trustees Entrusted to handle the software payments Checked timesheets of other staff to coordinate with the payment process      Used Outlook and Google Calendar on managing emails and calendars/agenda Familiar with formatting and designing email templates using Outlook Follow up calls for the clients Forwards calls to designated department when needed Admin duties such as data mining, data entry, documentations, etc.  Synnd Quality Control Specialist April 5, 2009 – December 27, 2011  Rejects or approves an article before posting on social media  Do article spinning for clients that has Remote Server on their end  Submits articles in Twitter, Facebook, LinkedIn, Pinterest, DiggIt, RedIt,etc.  Digital Fit Solutions      November 2010- March 2011 Basic SEO Copy/paste on excel Craigslist ad posting Sends out and answers emails of clients Use Google Adwords on keywords and tags to be used on client’s website  Financial Funding International (Home-based)    Feb 13, 2010 – April 15, 2010 Customer Service Selling books online regarding “ How to get a grant” Hard selling (inbound/outbound)  I-Market Company Home-based (Insulation First Melbourne)  December 2009- February 2010 Appointment setting: free ceiling insulation offered by the gov’t for free       Technical Customer Care Representative Level 4 AT&T DSL Account Service Convergys Commonwealth April 23, 2007- March 11, 2009 Troubleshoots DSL connectivity Assists customers on software installation Monitors the routing of connection from server to client’s end Dispatches technician when necessary Technical Support Representative Level 2 Verizon DSL Account Teletech Novaliches Quezon City November 4, 2004 -March 13, 2007  Escalates issues to appropriate team following customer specific escalation procedures  Monitors customer support queue, answers support line calls and collaborates with customer support team  Support customers through telephone and email EDUCATIONAL ATTAINMENT: Tertiary: University of Perpetual Help Rizal Calamba Campus Secondary: Tanauan Institute Elementary: Tanauan North Central School SEMINARS/TRAINING/ACHIEVEMENTS: (if there’s any please list then in a bulleted form)  BELLSOUTH - NAP 2 – CE Jan 31- Feb 1, 2008  BELLSOUTH - DSL - Commonwealth – NH May 9- May 31, 2007  CCT - Makati City – NH April 23- May 8, 2007 PERSONAL PROFILE: Date of Birth Place of Birth Place of Residency Age Height Weight Civil Status Sex Citizenship : : : : : : : : : December 02, 1981 Tanauan City, Batangas, Philippines Sto Tomas, Batangas, Philippines 36 yrs. old 155 cm 110 lbs. Single Female Filipino I hereby certify that all information written above is true and correct to the best of my knowledge and beliefs.