Jasmine Chavez

Jasmine chavez COMMUNICATION SPECIALIST --Objective Energetic professional with exceptional communication, problem solving, and organization skills. Seeking career advancement where my work ethic can be utilized to aide and enhance the companies’ mission. Experience MetLife - Customer care advocate (June 2020-present) Enter data ensuring accuracy. Answer phones with courtesy and professionalism. Research information, problem solve, and troubleshoot computer issues. De-escalated callers ensuring resolve proficiently and adequately. Air Methods - communication specialist (January 2018-June 2020) Used multiple computer screens, phone lines, and radios simultaneously. Paying strong attention to details when entering data. Utilized software such as Microsoft Suite, Flight Vector, and Google to build, track, and send out information for flights. Work with team to ensure flight safety and the best customer service. Presbyterian Hospital - Patient care tech/ Unit SEcretary (January 2014-December 2017) Assisted patient with daily living tasks, transfers, and vital signs. Documented observations throughout shift ensuring information accuracy. Checked for discharges as well as admits to the unit and prepared for both. Maintained floorboard and heart monitors, updating appropriate staff of any changes. CNM Community college - Graphic design/ distribution assistant (September 2012- January 2014) Used creative ideas to design layout and graphics for newspaper utilizing software such as Adobe Suite and Microsoft office. Transferred finished paper to web format using WordPress. Distributed papers throughout community picking up and reporting the number retrieved from the stands.