Jasmin Tolentino

Jasmin D. Tolentino Email-Skype: jasmintolentino86 Mobile:- Skills Strong analytical and logical approach in resolving customers issue.Organized. Can do basic editing for Adobe LR, Canva, Publisher Manages personal Social Network (Facebook, Instagram, Twitter) and Facebook page for my business MacOS skilled support. Proficient in most Microsoft Office programs. Why you should hire me? I am Bold.Organized.Creative A seasoned individual in different line of businesses, has a proactive approach in resolving issues. I am interested in learning new skills, I work well under minimal supervision and meets deadline. Has a strong work ethic. I am a fast learner who can work collaboratively with others. I would like to extend my career growth in a home based environment and be part of the growing digital nomad population. Professional Accomplishments FREELANCER Currently handling a client as a VA for a US Realtor. Tasks includes calling leads provided to us.Lead Generation, Email Marketing. SMM,Graphic Design CONCENTRIX MacOs and iOS technical support, organizes appointment setting for a confirmed hardware failure for devices, troubleshoot simple to complex issues on a customers device. ANZ GLOBAL SERVICES Provides phone support for retail banking customers and credit card users in APAC region with their online account, transactions, and enrollment. CITIBANK Maintain customer satisfaction by providing exceptional support for US customers with their online banking, transactions and travel plans. CONCENTRIX Organizes appointment setting for General Motors customers that has pending recalls on vehicles. Follows up with customer's escalation inquiry via email. JPMORGAN CHASE & CO. Senior Specialist which assist branch managers with customers account, reviews customer accounts for possible fraud activity.Email customers statements and other requests. Oversees newly trained phone bankers as a Coach. Follow me on Tertiary Education Far Eastern University BSBA IN FINANCIAL MANAGEMENT -- UNDERGRAD itsjasmin1204 Far Eastern University @itsjasmin1204 BSED MAJOR IN ENGLISH- UNDERGRAD My Life Essentials Secondary Education National Christian Life College WINES FASHION MUSIC FOOD CLASS OF 2004 Personal References MOVIES FAMILY TRAVEL Personality Representation LIZETH SULIT Unit Manager JPMorgan Chase & Co- DARYL MA-AN PERALTA Creativity 21% Common Sense 24% Subject Matter Expert ANZ Global Services- ABIGAIL VILLEGAS Client Resolutions Unit Citibank CBPS- Personal Touch 15% Competitiveness 18% Motivation 21% MICHELLE ANNE BINOYA Business Owner Mison Collections-