Jasmin J. Villahermosa

Jasmin Villahermosa Real Estate Comparable Data Analyst --Misamis, Oriental Philippines PROFILE As a highly skilled Real Estate Comparable Data Analyst, I bring extensive expertise in analyzing and interpreting real estate data. With a focus on providing accurate and insightful market comparisons, I possess a deep understanding of the methodologies and tools required to Leveraging my proficiency in data analysis, I excel in evaluating a wide range of property types, including Single Family (Attached or Detached), Multi-Family (Condo - Low Rise, Mid Rise, and High Rise), Townhouse (Row House), and raw land parcels with due diligence. Meticulous and detail-oriented, I adhere to industry guidelines and client preferences, ensuring the utmost accuracy in determining AS IS market values and identifying market trends. I am adept at conducting comprehensive research, verifying tax and public records, and considering factors such as location, zoning regulations, and development potential. My ability to evaluate raw land parcels across the United States and determine their minimum and maximum market values is a testament to my analytical prowess. Additionally, I possess strong negotiation skills, utilizing proprietary calculators to make informed offers to landowners. With a focus on maintaining upto-date market information, I consistently deliver precise market values and offer values, enabling seamless analysis and timely decision-making. Furthermore, my background as a data analyst and experience in raw land parcel analysis enhances my ability to provide valuable insights and recommendations to clients and stakeholders in the real estate industry. EMPLOYMENT HISTORY Real Estate Land Property Analyst (Comps) May 2023 - May 2023 GoldSoil Realty Investment, Inc.(Upwork) Analyzing land parcels across the USA and determining minimum and maximum market value. Evaluating market value and making an offer to the land owners using the proprietary calculator. Maintaining accurate market values and offer values to be able to create offers and send them to sellers at the time of performing analysis. Tools Familiar with Mapright World Population Zillow, Redfin, County CAD Property Search Real Estate Comparable Data Analyst (BPO Comps) June 2022 - May 2023 Turbo BPO Cagayan de Oro City Facilitate the completion of real estate valuations To make sure the orders that the order place is tailored to meet standards and exceed expectations in all aspects and in every manner, from pulling out tax records to the finalization of the order. Detailed Tasked Accepting BPO orders from multiple vendors. (BPO Companies) Subject Analysis - Tax Records - MLS & Online sources. Comparable Research - List & Sale Comps selection - MLS & Online Sources. Data Entry or BPO form filling - Comps, Market info, Comments & AS-IS value. Photo uploading & Report Submission - Subject & Comps photos. Quality Control & Resolving Kickbacks/Revisions. Market / Property Analysis Determining / Calculating GLA Variance and Proximity Comparative Market Analysis -CMA Property Analysis - Rental Value & As-is Value - Market Research Real Estate Web research - Rental Analysis & Property Analysis Familiar with BPO Vendors LRES EMERGE BPOFulfilment Xome AVM VOXTUR CLEAR CAPITAL PROTECK SBWC ALTISOURCE SINGLE-SOURCE VALUATION CONNECT Familiar with Types OF Multiple Listing Systems (MLS) Matrix Paragon FlexMLS Clareity BrightMLS HAR NTREIS SouthFloridaMLS ConnectMLS Estreetmac Zillow RedFin Cold Caller March 2023 - March 2023 Proper Offer UK Management Services Head / HR Head Interim May 2020 - April 2022 Classy & Comfortable Unique Homes, Inc. Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques Record Keeping: Document all customer interactions, inquiries, feedback, and resolutions accurately and comprehensively in the company's CRM (Customer Relationship Management) system or any other designated software. Responsible for ensuring the client's smooth and timely process of bank approvals for housing loans, house plan & details, house perspective, house constructions, and facilitating the interior design of the house Handling the HR Department as Employee Relations Officer where I’m responsible for compensation, health & safety, grievances, Job Analysis, Orientation & Placement, Counseling, appraisal, recruitment, and selection, and legal matters Customer Service Representative July 2019 - February 2020 Concentrix (BPO) Cebu City Account : HealthCare Account (INBOUND CALL) Customer Service Representative July 2018 - February 2019 Teleperformance (BPO) Cagayan de Oro Account : Telecommunication(INBOUND CALL) Answering Inbound Calls: Receive incoming calls from customers and provide assistance or address their inquiries, concerns, or complaints in a professional and courteous manner. Customer Support: Offer support and guidance to customers regarding product information, services, billing inquiries, order tracking, troubleshooting, and other related matters. Issue Resolution: Identify and resolve customer issues effectively by analyzing the problem, providing accurate information, offering solutions, or escalating the matter to appropriate departments or supervisors if necessary. Record Keeping: Document all customer interactions, inquiries, feedback, and resolutions accurately and comprehensively in the company's CRM (Customer Relationship Management) system or any other designated software. Product Knowledge: Acquire in-depth knowledge about the company's products, services, policies, and procedures to provide accurate and up-to-date information to customers. Quality Assurance: Adhere to predefined quality standards, call handling protocols, and performance metrics set by the organization, including average handling time, customer satisfaction ratings, and first-call resolution rates. Professional Communication: Communicate clearly and effectively with customers using active listening skills, proper grammar, tone, and empathy, aiming to understand their concerns and provide satisfactory resolutions. Answering Inbound Calls: Receive and handle incoming calls from customers, providing assistance and addressing inquiries, concerns, or complaints in a professional and polite manner. Customer Support: Offer support and guidance to customers regarding product information, services, billing inquiries, order tracking, troubleshooting, and other related matters. Issue Resolution: Identify and effectively resolve customer issues by analyzing problems, providing accurate information, offering solutions, or escalating matters to appropriate departments if needed. Product Knowledge: Acquire in-depth knowledge about the company's products, services, policies, and procedures to provide accurate and up-to-date information to customers. Upselling and Cross-Selling: Identify opportunities to promote additional products or services that align with customers' needs or preferences during the conversation, while maintaining a customer-centric approach. Multitasking: Efficiently handle multiple tasks simultaneously, such as navigating computer systems, searching for information, and maintaining call-related documentation, while ensuring a positive customer experience. Quality Assurance: Adhere to predefined quality standards, call handling protocols, and performance metrics set by the organization, including average handling time, customer satisfaction ratings, and first-call resolution rates. Professional Communication: Communicate clearly and effectively with customers using active listening skills, proper grammar, tone, and empathy, aiming to understand their concerns and provide satisfactory resolutions. EDUCATION Bachelor of Science in Commerce Major in Business Management 1995 - 1999 Xavier University- Ateneo de Cagayan - Cagayan de Oro City SHORT-TERM COURSES Bookkeeping TESDA March 2019 - May 2019 Food & Beverage ABBCA School April 2018 - May 2018 HOBBIES Balloon Arrangement, Giant Paper Flower Making, Party Venue Set-up