Jarrad Chin

JARRAD CHIN Statement I am searching for employment options as I have completed my degree in Applied Technologies (Specializing in Mechanical Engineering). At this stage I am seeking full time employment in a B2B sales roll or similar. I have a strong passion for sales, which I wish to pursue. As I am moving to Melbourne on the 4th of September, I will be looking to start immediately. I will be happy to work through the upcoming holiday season, extremely driven in Business sales or Business development as I feel that my experience in the last 5 years in business and retail sales have created an amazing background for me to help your business strive even more! I am extremely excited to be moving my life permanently to Melbourne therefor I will be looking at a roll that has endless opportunities for growth, as I believe that it is not only important to create an amazing relationship with the customer but also the company and its culture. Skills and abilities Communication skills - Member of the School debating team, confident at group speaking. - Able to Speak 2 Different languages as well as 2 different dialects. - Passion for customer service and extremely polite. - Worked in a high foot traffic mall (Pakuranga Mall) with consistent interactions with customers. Teamwork and Leadership skill - Able to set long and short-term goals for groups, and provide fair leadership. I am very committed, and have always got along with colleagues whilst being employed at my previous roles. Time management skills - Efficiently able to balance academic work, employment duties and Sports commitments as required. Dedicated to time management and able to organise resources to meet deadlines. Academic Record Certificate in AUTOMOTIVE ENGINEERING, Unitec-. NCEA level 3, Howick College-. STAR COURSE AUTOCAD level 1 and 2. Bachelor of applied technology (specializing in mechanical engineering) Work History - Face to Face communications 2009 – 2010 (Full Time) Door to Door Sales Rep Selling promotions - Labor Hire 2010 Feb – 2010 Dec (Part Time) Door to Door Sales Rep Selling promotions - Flame Pizza 2010 - 2014 Making Pizza/Burgers Chopping various vegetables and meat Cleaning and preparing foods Opening and closing duties Till and customer services - Digital Mobile (Vodafone) 2015 - 2016 Telecommunication Sales Selling promotions Driven Excellency in customer service Operations and Merchandise Extraordinary sales skills demonstrated (Achieved Business in Retail within 8 months) - Flight Centre NZ (Telemarketing + Customer Relationships + cold calling + Inbound) 2016 - 2017 Travel Agent Selling holiday packages of all sorts inc. cruise, accommodation, flights, tours, car rentals and much more Driven Excellency in customer service Customer Relationship management, taking care of clients every single travel needs. Ensure all detail must be correct as flight dates, times and transfers all are in different time zones. Welcome home and Bon Voyage calls to all customers to ensure they have all there required documents before their flight and welcome home to ensure repeat business and create a relationship with the customer. Extremely KPI orientated job, exceeded my KPI’s without a doubt (Can provide some monthly update emails from Flight Centre KPI trackers) Used programs like Travelport, CRM rapport, GSA systems, excel. Extremely familiar with online chat customer service have used various system including ones like O’lark (Online chat for the flight Centre website NZ) Sales experience Have completed an assorted customer service certificates including many up sale techniques and creative ways to create rapport with customers to create a good relationship with all my customers. As I believe the service is what creates return business and the first sale determines the start of a great relationship between the sales consultant and the customer Analysis of customers attitude through their voice to determine customers buying stage. Extremely detailed data entry, this is a skill that I learned during my time at Flight Centre, customers names and details would have to match their passport or the customer would not be allowed to board. Build rapport with customer to ensure they feel as though they are with you in person. Many sales techniques and other creative ideas to help business sales and create more room for business to expand. Extremely determined to provide customers with not just the best service but also the best product. Can create multiple documents including sales pitches, call logging data, and other data required to ensure repeat business. Well knowledge of Business sales and how to create sales techniques for myself to increase the speed of revenue/profit. Have more available on request. Below is January 2016, my sales with-in Vodafone Automotive experience Have completed an Automotive Engineering Certificate at Unitec. I also have experience in physical, hands on duties such as mechanical engine modifications and/or repairs, minor electrical duties, as well as mechanical engineering. Diagnose, troubleshoot and repair automobiles. Remove and rebuild engines.  Provide recommendations for problem resolution. Build engines for increase performance. Tig/Mig/Arc weld. Fabricate steel/stainless/alloy. Indepth knowledge in the industry SolidWorks CNC design CAD design Assorted mechanical component designs and drawings References -Available on request.