Jaroslavs Conda

Jaroslavs Conda Kurzemes prospekts 34-73, Riga, LV-1067, Latvia Email:- Tel: - Summary of Skills High-achieving graduate: strong commercial acumen and finance knowledge gained from diverse internship experience and international studies; proven ability to analyse and solve complex business problems, financially motivated. Passionate about the transformative effects of electronic and mobile commerce on traditional business, and the technological changes that are accelerating innovations in E-commerce and M-commerce. Education and Professional Qualifications -Lancaster UniversityLancaster, UK MSc in E-Business and Innovation. Studied E-business, E-marketing, Business Planning, Finance, Entrepreneurship, Supply Chain Management, Internet Technologies, IT Architecture, System Security and Mobile Computing. Successfully defended my Dissertation on the Development of E-Marketing Strategy for a Modern E-Retailer. - Riga International School of Economics & Business AdministrationRiga, Latvia BSc in European Business Studies: First Class Honours. Excelled in highly-analytical courses including Accounting & Finance, Corporate Governance, Strategic Management, Operations and Information Management. -International School of LatviaRiga, Latvia High School Diploma: graduated within top 10% of year-group (equivalent to ABA at A-level). Work Experience 07/13-07/16 lowcosttravelgroup.comLondon, UK XML Technical Account Manager (LOWCOSTBEDS.COM Division) – 24 months working remotely Management and maintenance of new and existing trade agents using our web service. Account management of Dutch, German (BistroPortal, Sabre, Amadeus), Scandinavian, Eastern European and Russian (CIS) markets that were generating £20 million revenue per year. Worked in Global Distribution system and supported clients working in Sabre travel platform. Looked after around 20 third party accommodation providers. Mapping/identifying new areas/integrations/maintenance/XML out to the trade agents. Integration of new users. Created a working relationship with a dedicated number of front end users. Worked closely with the sales team to investigate downturns in sales volumes that may be associated with possible technical and commercial issues. Determined which languages are supported by our client’s own third parties for each product base. Made recommendations regarding current non-mapped third party supported resorts to maximize sales. Worked with hotel buyers to source product which satisfied market requirements management of full hotel portfolio for specific areas. Yield/revenue management, budgeting, forecasting and produced management reports. Pricing analysis and margin management. Ensured the stock is competitively priced through competitor analysis and margin management. Ensured key stock is promoted through all channels. Identified opportunities and gaps to maximise sales and profits. Provided day-to-day support to our client’s global teams on any queries that are reported (both commercial and technical). 06/12-05/13Jet Aero Fuels LimitedLondon, UK Associate Intern Analysed target companies and prospective markets to identify potential clients; prepared detailed company and industry reports which I presented to senior managers. Conducted in-depth analysis of the company’s products, target markets and competitors’ offerings in order to identify and take advantage of new business opportunities. Leveraged my sales, business development and negotiation skills to identify new client leads and cross-selling opportunities, in order to win new mandates from the existing client database. Worked with the Business Development Manager to design effective proposals to win business from new clients and to capture new business from existing clients. Gained substantial experience of managing multiple projects under pressure in a results-driven environment; communicated complex data clearly and succinctly to clients and managers. 09/09-08/11WESS Select, Latvia’s official BMW dealershipRiga, Latvia Sales Manager Received intensive sales training as part of BMW’s highly-competitive sales programme; sold and arranged financing for high-end luxury automobiles to customers in the Latvian market. Proactively sought new business by identifying and leveraging sales opportunities; personally generated €656,000 in sales during my tenure – I was ranked in the top 20% of salespeople. Provided effective supervision and training to a 4-person sales team, which I led to deliver consistently high standards of service to our customers. Analysed the drivers of customer satisfaction; identified and implemented 3 strategic service improvements which drove increased sales and resulted in an 15% increase in turnover. Investigated, managed and effectively resolved customer issues, complaints and credit issues by liaising closely with Suppliers and relevant company departments, including Finance & Service. Learned to be highly adaptable in a high-pressure environment and to effectively troubleshoot business problems; sharpened my commercial acumen, influencing and negotiation skills. 06/08-08/09SIA ENRIRiga, Latvia Assistant Manager Hired to help manage and oversee the efficient functioning of perspective tennis club in the thriving city of Riga. Managed inventory control – I used Excel’s inventory forecast system to produce forecasts, analyse capacity and report inventory levels to senior management. Ensured timely delivery of goods to end-users; prepared detailed monthly delivery reports. Led, trained and managed a 3-person team to provide exceptional customer service; ensured compliance with strict quality-control policies. Strove to identify and take advantage of potential sales opportunities; identified and built relationships with potential customers; liaised with customers at events held at our tennis club. Studied current product offerings, existing marketing efforts and industry trends; designed an effective, coherent marketing strategy that contributed to a rapid increase in customer traffic. Sharpened my interpersonal and professional communication skills; gained great experience of juggling multiple tasks in a high-pressure, sales-orientated environment. Achievements Career Achievement: built a consistent track-record of achievement throughout my career. I thrive on working in high-pressure, results-orientated environments, and have received consistent praise for my tenacious hard work and time-critical judgement, my ability to analyse and effectively manage complex data, and my strong communication and relationship-building skills. Strong business acumen: throughout my career, I have been continually praised for my ability to rapidly understand key business requirements – at WESS Select and LowCostTravelGroup, I constantly analysed our existing procedures, assessed the implications of alternative operational models, and drove process changes which increased customer satisfaction, cut costs and increased sales. Conscientious and dedicated hard-worker, passionately committed to enhancing my professional skill-set – I successfully completed a demanding undergraduate degree in Latvia while working 40-hour weeks at WESS Select and SIA ENRI, and a post-graduate degree in the UK while working 30-hour weeks at Jet Aero Fuels. I am an accomplished multi-tasker! Excellent academics: consistently ranked within top 10% of my year groups at school and university, and received regular awards and honours in recognition of academic excellence. Other Data IT Skills:Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook), Salesforce, JIRA, SAP ERP (Associate Business Foundation & Integration with SAP ERP 6.0 EHP5), HTML5 (basic level), CSS (basic level), SQL (basic level), CCNET certificate. Currently, learning Network Engineering in order to pass “CCNA (Cisco Certified Network Associate) Routing and Switching” test and acquire CCNA certificate. The next step will be CCNP (Cisco Certified Network Professional). Accomplished Virtual Reality Developer program at Udacity and acquired a certificate. Languages: Fluent in Russian (native), English and Latvian. Interests: Avid sportsperson – love playing fast-paced sports like tennis and football, and relax by playing golf (although my handicap is a work-in-progress!) and skiing. Deep cultural awareness and commitment to diversity gained from my global travels – working and studying in Latvia and the UK has significantly enhanced my linguistic and communication skills. Date of Birth: 4 August 1989 Nationality: Latvian Referees: Excellent academic and professional references are available upon request.