Jared Orson Briones Soberano

Jared Orson Briones Soberano Contact Details E-mail: Skype: -live:jrdsoberano Mobile: Mailing: +63 - LinkedIn: linkedin.com/in/jrdsoberano Indeed: bit.ly/indeed-jrdsoberano The Avenue Residences, Unit 4115, 555 Tandang Sora Avenue, Talipapa, Novaliches, Quezon City, Metro Manila, Philippines 1116 Highlight(s) A highly skilled and experienced professional and freelancer with expertise in Operations Management, specifically strategic planning, process improvement, and training and development. A detailoriented, organized, and systems-oriented individual, who drives results sustainably and proactively, both as a top performer and high-level communicator. Bringing a self-sufficient and growthoriented mindset with an analytical and methodical approach that makes me both a reliable and responsible team member and leader. I thrive in high-pressure and fast-paced environments where I am always eager to learn and contribute in any way, shape, or form. My core values of growth, integrity, kindness, and empathy drive my personal and professional interactions. Competencies Administrative Management Critical Thinking Document and Data Processing Facilities Management Performance Management Quality Assurance Social Media Marketing Strategy Training Management Bookkeeping Customer Service Editing and Proofreading Multimedia Editing Policy Formulation Risk Management Strategic Planning Transcription Client Relationship Management Data Analysis Email Management Operations Management Process Documentation Schedule and Time Management Supply Chain Management Vendor Relationship Management Compliance Management Digital Marketing Management Event Management Organizational Communication Process Improvement Social Media Management Team Management Virtual Assistance Complex Problem Solving Digital Marketing Strategy Executive Assistance Performance Improvement Project Management Social Media Marketing Management Training and Development Others not listed Professional Background Head of Marketing ShowMojo Software-as-a-Service Tenure: 06/05/2023 to Present Company: Industry: Role Description and Summary of Duties: Leads all marketing efforts to drive brand awareness, engagement, and market penetration for the whole company. Combines expe rtise in digital marketing, social media management, project management, content management, and market research, to develop and execute strategic marketing plans across diverse channels. Works closely with stakeholder s and complementary departments to define marketing objectives, allocate resources effectively, plan logistics of event attendance and sponsorships, and track performance metrics. Leverages strong problem-solving and communication skills to navigate complex challenges and drive continuous improvement in marketing and operational initiatives. Assistant Director of Operations Tenure: 01/01/2022 to 06/04/2023 Company: Huki Team Industry: Real Estate Role Description and Summary of Duties: Ensures seamless execution of daily operations to drive operational excellence. Leveraging exceptional organizational, communication, and leadership skills to provide top-level support to the team, oversee projects, optimize operations, and delivers comprehensive training programs. Manages calendars, schedules meetings, and coordinates travel arrangements. Develops and executes digital marketing strategies, including managing social media campaigns using expertise in project management methodologies, collaboration tools, and digital marketing strategies. Applies communication, problem-solving, and leadership abilities with a proactive and solution-oriented approach to optimize efficiency and productivity throughout operations. Headbacker Tenure: 04/01/2021 to 07/31/2021 Company: Cyberbacker Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Responsible for the strategic design and effective delivery of comprehensive training programs aimed to enhance the skills and performance of the team. Develops engaging and informative training modules, facilitates interactive training sessions, evaluates training needs, provides continuous guidance and mentorship, and fosters a culture of ongoing improvement. Collaborates closely with cross-functional teams to align training programs with requirements and objectives. Leverages a deep understanding of customer service, effective communication, and proficient use of technology to ensure the team consistently delivers exceptional support to clients. Utilizes exceptional organizational abilities, effective communication skills, and effective leadership skills to achieve goals. Virtual Assistance Coach and Trainer Tenure: 01/01/2021 to Present Company: Freelance Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Develops and delivers comprehensive training programs that enhances the skills and performance of the team. Ensures that the team members are equipped with the necessary knowledge and expertise to provide exceptional support to clients. Designs and delivers engaging training sessions, assesses training needs, creates relevant training materials, and provides ongoing guidance and mentorship. Collaborates with cross-functional teams, while monitoring the effectiveness of training and driving continuous improvement in operational practices. Leverages strong knowledge of training methodologies, excellent communication and presentation skills, and the ability to customize solutions to meet specific training needs. Associate Headbacker Cyberbacker Remote Work & Virtual Assistance Tenure: 12/01/2020 to 03/31/2021 Company: Industry: Role Description and Summary of Duties: Responsible for designing and implementing comprehensive training programs aimed at enhancing the skills and performance of the team. Ensures that team members possess the necessary knowledge and expertise to deliver exceptional support to clients. Conducts engaging training sessions, evaluates training requirements, develops training materials, and provides continuous guidance and mentorship. Collaborates with cross-functional teams, monitors the effectiveness of training initiatives, and drives ongoing improvement in operational practices. Possesses persuasive communication and presentation skills, excels in delivering impactful training sessions, and demonstrates proficiency in assessing individual training needs while offering customized solutions. Executive Assistant Keller Williams Kauai Real Estate Tenure: 10/01/2020 to 06/04/2023 Company: Industry: Role Description and Summary of Duties: Provides top-level support to the executive team and ensures seamless daily operations. Responsible for managing calendars, scheduling meetings, coordinating travel arrangements, and handling confidential information with the utmost discretion. Leverages exceptional organizational, communication, and problem-solving skills in facilitating effective collaboration between team members and external stakeholders. Conducts thorough research, prepares reports and presentations, and assists in project management and coordination. Utilizes proficiency in collaboration tools, project management platforms, and digital marketing strategies with the ability to work independently, prioritize tasks effectively, and adapt to changing priorities. Compliance Coordinator Tenure: 10/01/2020 to 07/31/2022 Company: Keller Williams Kauai Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Responsible for ensuring adherence to regulatory requirements, optimizing operational processes, and supporting the executive team in achieving organizational goals. Works collaboratively to oversee compliance initiatives, manage projects, implement digital marketing strategies, and provide comprehensive administra tive support. Manages calendars, conducts research, coordinates travel arrangements, develops digital marketing campaigns, monitors social media metrics, leads projects, designs training programs, optimizes operations, and fosters a positive work environment. Leverages strong organizational, communication, problem-solving, and leadership skills, along with proficiency in virtual collaboration tools, project management software, and digital marketing platforms while having a proactive approach to meeting deadlines and addressing challenges. Page 1 of 2 Cyberbacker Tenure: 09/21/2020 to 06/04/2023 Company: Cyberbacker Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Provides comprehensive administrative support to executives, managing digital marketing and social media campaigns, overseeing and managing projects, delivering training programs, and optimizing operations. An integral part of the team, that handles various tasks including managing calendars, scheduling meetings, conducting research, preparing reports and presentations, coordinating travel arrangements, developing and executing digital marketing strategies, managing social media accounts, optimizing website visibility, leading and managing virtual projects, facilitating effective communication, delivering training sessions, optimizing operational efficiency, and ensuring compliance with company policies. Possesses strong organizational, communication, problem-solving, and time management skills, along with proficiency in collaboration tools, digital marketing strategies, project management methodologies, and training delivery. Virtual Assistant Tenure: 08/01/2020 to Present Company: Freelance Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Provides comprehensive administrative support to execute digital marketing strategies, manage projects, deliver training programs, and optimize operations. Responsible for managing calendars, scheduling meetings, conducting research, creating reports and presentations, coordinating travel arrangements, optimizing social media campaigns, analyzing data analytics, developing proje ct plans, facilitating communication among team members, delivering training sessions, implementing operational strategies, and monitoring performance metrics, while leveraging strong organizational, communication, problem-solving, time management, and collaboration skills. Proficient in collaboration tools, project management software, social media platforms, and digital marketing analytics tools with a proactive mindset, adaptability, and the ability to work independently, and meet deadlines. Audio Transcriber, & Editor Tenure: 07/01/2020 to Present Company: Scribie Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Responsible for accurately transcribing audio content into written form, ensuring the highest level of quality and accuracy. Edits and proofreads transcriptions to improve readability and coherence. Leverages exceptional listening skills, attention to detail, and proficiency in transcription software in delivering high-quality transcriptions within designated deadlines. Collaborates with various stakeholders to understand project requirements and ensure client satisfaction. Audio Transcriber, Editor, & Quality Assurance Specialist Tenure: 01/01/2022 to Present Company: CastingWords Industry: Remote Work & Virtual Assistance Role Description and Summary of Duties: Responsible for accurately transcribing audio recordings into a written format, editing and proofreading transcriptions for accuracy and clarity, and performing quality assurance checks to ensure high-quality deliverables. Leverages exceptional listening and attention to detail, strong editing and proofreading abilities, and proficiency in audio transcription software and tools. Collaborates with cross-functional teams, to adhere to project timelines, and maintain confidentiality and professionalism in handling sensitive information. Applies a strong command of grammar, punctuation, and language conventions, along with excellent organizational and time management skills. Utilizes strong problem-solving skills, and the ability to work independently and meet deadlines. Customer Service Representative - Teller Metropolitan Bank & Trust Company Banking & Finance Tenure: 05/01/2016 to 06/01/2020 Company: Industry: Role Description and Summary of Duties: Responsible for providing exceptional customer service, processing financial transactions accurately, and promoting banking products and services. Assists customers with deposits, withdrawals, and account inquiries, handles cash transactions, balances cash drawers, and identifies opportunities to cross-sell banking products. Leverages strong numerical skills, attention to detail, excellent communication abilities, and a commitment to delivering outstanding customer experiences. Employee Relations Associate Tenure: 10/01/2015 to 01/31/2016 Company: EnfraUSA Solutions Inc. Industry: Business Process Outsourcing Role Description and Summary of Duties: Responsible for managing employee relations, including handling employee grievances, conducting investigations, and implementing Human Resource policies and procedures. Oversees administrative tasks, including managing calendars, coordinating meetings, and facilitating efficient workflow. Leverages organizational, communication, and problem-solving skills in driving employee engagement, resolving conflicts, and maintaining efficiency. Collaborates with cross-functional teams, stakeholders, and clients to deliver high-quality results. Utilizes expertise in employee relations, collaboration, project management, training, and operations management with strong leadership, interpersonal, and time management skills. Educational Background Master of Business Administration University: Pamantasan ng Lungsod ng Maynila Degree: Post-graduate Tenure: 2017 to Present Course Description: Develops highly skilled professionals who possess a comprehensive understanding of business management principles and possess the key skills required for success in leadership roles. This program focuses on providing students with a foundation in areas such as executive assistance, digital marketing and social media marketing, project management, training and management, and operations management. Acquiring expertise in managing administrative tasks, coordinating schedules, conducting market resear ch, developing digital marketing strategies, overseeing projects, delivering training programs, optimizing operations, and fostering a collaborative work environment. The curriculum combines theoretical knowledge with practical applications, equipping students with the necessary tools to excel in a work environment. Equips with the essential skills to thrive in dynamic business environments and contribute effectively to organizational success. Bachelor of Science in Hotel and Hospitality Management University: Pamantasan ng Lungsod ng Maynila Degree: Undergraduate Tenure: 2011 to 2015 Course Description: A program designed to equip with the skills and knowledge needed to excel. Emphasizing expertise in executive assistance, digital marketing and social media management, project management, training, and operations management. Develops exceptional organizational, communication, and multitasking abilities to excel, while gaining knowledge in digital marketing strategies, social media platforms, and data analysis for effective digital marketing and social media campaigns. Focuses on project management method ologies, collaboration, and leadership skills to oversee and manage projects. Acquiring skills in training, designing, and delivering comprehensive training programs, and fostering continuous improvement. Covers operations management principles, optimizing operations, and driving efficiency, productivity, and quality. Well-prepared for diverse roles, with the ability to adapt to changing priorities and to leverage technologies to deliver results. Software Proficiencies Acuity Dotloop HubSpot Monday.com TikTok Adobe Creative Cloud Drip.com HubStaff Multiple Listing Service Trello Asana Facebook iCloud Notion VS Code Brivity Filmora Instagram Numbers WikiX Calendly FlipSnack KV Core Pages WordPress Canva Gemini KW Command Pipedrive YouTube CapCut Google Workspace Later.com Quickbooks ZipForms ChatGPT HelpJuice Mailchimp RingCentral Zoom Discord Holistics Meta Business Suite Sapling.ai Zoom DocuSign Hootsuite Microsoft 365 SkySlope Others not listed Achievement(s) • Available upon request. Reference(s) • Available upon request. Page 2 of 2