Jared M. Hudgins
Results-Driven Leader with Expertise in Software Sales, CX, and Strategic Partnerships
Boston, MA | - |-| LinkedIn
Education & Certifications
Wake Forest University
Class of 2020
B.S. Biology & Psychology | Winston-Salem, NC
IBM Skills Network
Issued 2024
• GenAI Intermediate Applications + Essentials
• IBM Advanced Statistics for Machine Learning
• Next-Gen Cloud Essentials + Cloud Computing
Professional Experience
Enterprise Sales Development Representative
May 2024 - Present
Solo.io | Boston, MA
• Top-performing SDR & elected SDR Team Lead, consistently leading in qualified opportunity
generation while mentoring junior team members and driving strategic initiatives.
• Founded and lead Solo.io’s SDR team, building scalable outbound prospecting processes, refining
messaging frameworks, and implementing strategic account research methodologies from the
ground up.
• Accelerated pipeline growth, driving a 58% increase in qualified opportunities within six months
through targeted prospecting, C-level engagement, and data-driven outreach.
• Lead 5+ discovery and technical alignment meetings per month with technical and C-level
prospects, directly influencing late-stage pipeline development and collaborating with AEs and
SEs to advance deals.
VIP Private Event Manager & Server
June 2019 - Present
The Smith & Wollensky Restaurant Group | Boston, MA
• Sourced 45+ new private event clients, generating a $500K increase in total restaurant sales over
a two-year period -through strategic initiatives and exceptional customer service.
• Boosted wine sales by 20% by designing and executing targeted server incentive programs.
SMB Sales Development Representative
Aug 2023 - May 2024
Datadog | Boston, MA
• Exceeded weekly activity KPIs through strategic prospecting and outreach-increasing pipeline
velocity by 15% within 3 months by collaborating with AEs on targeted account strategies.
• Conducted value-driven product demonstrations, effectively articulating Datadog's value
proposition to prospective clients, driving engagement and POC conversions.
• Maintained detailed and accurate records of sales activities in Salesforce CRM, ensuring seamless
pipeline management and improved forecasting accuracy.
Client Success Manager
June 2020 - August 2023
Boston Children's Hospital | Boston, MA
• Managed administrative and clinical operations for a specialty program serving over 1,000 eating
disorder patients annually - streamlined processes led to reduced patient wait times by 25% and
improved clinical efficiency by more than 50%.
Volunteering & Community Involvement
Member & Volunteer Coordinator
May 2020 - Present
The Herren Project | Boston, MA
• Fundraise and advocate for addiction recovery, raising $10K+ for the 2023 Boston Marathon.
• Lead community outreach and donor engagement to support substance abuse prevention
programs.
• Promote awareness through events, social media, and networking to expand fundraising efforts.
Veteran Clinical Volunteer
May 2014 - Present
Boston Children's Hospital | Boston, MA
• Provide compassionate support to patients and families, ensuring a comforting and positive
hospital experience.
• Assist medical staff across multiple departments, dedicating 20+ hours per month to patient care
and administrative support.
• Engage with children and families through emotional support, play therapy, and companionship to
enhance their hospital stay.
Skills & Interests
Core Sales & CX Skills
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Sales Methodologies: MEDDIC, Command of the Message
Prospecting & Engagement: Strategic outreach, pipeline velocity improvement
Sales Strategy & Execution: Forecasting, account management, pricing strategy
Product Expertise: Value-driven demonstrations, technical acumen
Client Success: Relationship building, customer retention, and lifecycle management
Technical & Analytical Skills
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Cloud & Infrastructure: Understanding of cloud computing and DevOps tools
CRM & Sales Tools: Salesforce, HubSpot, Zendesk, Sales Navigator, ZoomInfo
Marketing & Analytics: Google Analytics, Power BI, Tableau, Marketo, Demandbase
Project & Process Management: Asana, Trello, JIRA, Zapier
Data & Automation: Data analysis, process automation, efficiency improvement
Interests and Hobbies
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Meaningful Connections: Human interaction, shared experiences, and cultural exchange
Travel & Adventure: Exploring international destinations and immersing in new cultures
Culinary Experiences: Long dinners, Aperol Spritz, full-bodied Cabernet, and artisanal cuisine
Outdoor & Seasonal Activities: Skiing, pond hockey, boating, and summers on Nantucket
Endurance & Wellness: Running marathons and embracing active lifestyles
Coffee & Craftsmanship: Freshly brewed coffee, pour-over espresso, and refined brewing
techniques
I’m a results-driven leader who thrives at the intersection of software sales, customer experience, and
strategic partnerships. I love building relationships, solving complex challenges, and driving real
impact - whether it’s growing revenue, improving processes, or creating better customer experiences.
My background in sales, CX, and leadership has given me a well-rounded perspective, and I’m always
looking for new ways to add value.
