Jared Gruender

Jared Gruender - •-• Kansas City, Missouri, United States • LinkedIn High-performing sales professional with 3+ years of experience driving revenue growth through strategic prospecting, upselling, and full-cycle deal management. Proven track record of generating over $6M in new and recurring business by combining strong product knowledge with a relationship-focused, consultative sales approach. Passionate about leveraging technology to deliver value, exceed targets, and build lasting client partnerships. EXPERIENCE Propio Language Services • Overland Park, United States • 04/2024 — Present Account Executive Managed a book of business of 4,000 clients with $9M in reoccurring revenue, conducting quarterly business reviews, leading at-risk team strategy sessions to improve client retention, and resolving service-related issues. Managed a strategic book of business comprising enterprise-level clients with combined revenues exceeding $9M, serving as the primary point of contact to ensure client satisfaction and long-term success. Led quarterly business reviews (QBRs) to align client goals with product solutions, identify growth opportunities, and reinforce executive-level partnerships. Conducted proactive at-risk account strategy sessions focused on conflict resolution, retention, and value delivery—contributing to consistently high renewal rates and strengthened client relationships. Netsmart • Leawood, United States • 04/2022 — 04/2024 Business Development Representative Partnered with existing clients to identify expansion opportunities, resulting in increased account value by $5 million in pipeline while strengthening long-term relationships and aligning solutions with evolving client needs. Acted as a client advocate by proactively addressing service-related issues, collaborating cross-functionally to ensure timely resolution and improve overall client satisfaction. Supported retention and growth initiatives by maintaining regular communication with key stakeholders, fostering trust and delivering a consistent, value-driven client experience. EDUCATION Bachelor's Degree in Marketing Missouri State University • Springfield, United States • 08/2017 — 12/2022 AWARDS 100% Club • 01/2023 Netsmart SKILLS Client Management Sales Strategy logo sales Account Management, Communication & Relationship building Business development and sales strategy, Upselling, cross-selling, and new Performance Tracking Retention, Revenue growth and performance tracking