Intensive background and training in the field of customer service, office/ secretarial and sales administration with more than 22 years of experience. Have handled and worked in fast-paced and high volume operations and environments such as call center industries (over 12 yrs), fine dining restaurants, service industry with inputs in customer service, secretarial and administrative works, sales and administration. I have been working in a home-based set up for over 5 years now as a customer support/ virtual assistant and ESL online teacher.