Jardin-Mee Rubio

JARDIN-MEE PRAC RUBIO Contact Numbers: - Email Address:-OBJECTIVE: To be part of an institution which will help enhance my skills acquired from the academe and take part to the institutions goals and achievements in the future. WORK EXPERIENCE TELETECH PHILS (BPO) NOVEMBER 2014 – MAY 2015 BANK OF AMERICA; DEPOSITS UP-TECHNOHUB, QUEZON CITY POSITION HELD; COSTUMER SERVICE REPRESENTATIVE POSITION DESCRIPTION: Answering calls related to customer’s concern to their bank account. Placing/Replacing debit/credit card. Opening/Closing bank account following bank’s procedure. BAYAWAN CITY LOCAL GOVERNMENT UNIT; DEPARTMENT OF TREASURY September 2014 – November 2014 BAYAWAN CITY, NEGROS ORIENTAL POSITION HELD; Community Tax Encoder / Staff POSITION DESCRIPTION: General documents processing and encoding Community Tax encoding Book keeping SPI GLOBAL INCOPORATED (BPO/PUBLISHING) Teleflora; Sales Account; DECEMBER 2011 TO DECEMBER 2013 (SEASONAL) DUMAGUETE CITY POSITION HELD: CUSTOMER SERVICE REPRESENTATIVE POSITION DESCRIPTION: Answer incoming calls related to product support Provide assistance to clients pertaining purchase of products (sales) Execute outbound calls if necessary to complete support required Assist clients with basic account management issues, billing via tools provided ­­­­­­ON THE JOB TRAININGS ACQUIRED NATIONAL STATISTICS OFFICE (NSO) DUMAGUETE CITY POSITION HELD: CUSTOMER SERVICE POSITION DESCRIPTION: Front line assistance to clients regarding document processing Documents may be birth, marriage, death certificate and CENOMAR (certificate of no marriage) Process authentication of documents mentioned above Data encoding Data processing General office/staff routine EDUCATIONAL BACKGROUND TERTIARY Bachelor of Technological Education (BTE) Major in Computer Technology Negros Oriental State University (NORSU) Main Campus 1, Dumaguete City Batch 2008 - 2013; Fourth year level; Under Graduate SECONDARY Bayawan National High School SY 2004 – 2008 PRIMARY Bayawan City East Central School; SY 2004 TECHNICAL SKILLS Customer Service Oriented Computer Literate Team Player Multi-Tasking ability Ability to work under pressure with minor supervision Presentation skills with PowerPoint Presentation or plain visual aids Teaching skills acquired from academe and On the Job Trainings PERSONAL INFORMATION Full Name: Jardin-Mee Prac Rubio Date of Birth: June 19, 1991 Place of Birth: Bayawan City, Negros Oriental Status: Married Age: 25 yrs old Height: 4’11 Weight: 54 kgs Home Address: B8 L9, Samadores St. Brgy Old Balara, Luzon Ave. Quezon City Father: Dennis E.Prac (Deceased) Mother: Minerva D. Enar Character References Marlon O. Blazo Senior Operations Manager, SPi Global CRM Inc. - Roche L. Cabanlit Chairperson, NORSU, Dumaguete City - Jonnel Johnson Santos OM, Teletech Phils, Novaliches I hereby attest that the information shared above are accurate to the best of my knowledge. Should there be discrepancies or queries about these information please feel free to validate. Sincerely, Jardin-Mee Prac Rubio Applicant