January Abenes

January C. Abenes Peach Rose. St Dizon Estate, San Agustin City of San Fernando,Pampanga Mobile Phone No.: (- E-mail Address:-Skype: jeng.cunanan0615 EDUCATIONAL BACKGROUND Tertiary Don Honorio Ventura Technological State University BS in Civil Engineering Batch- WORK EXPERIENCE Balsam Hill International Home Based Customer Loyalty Support (chat and email) October 1, 2018- January 11, 2019 Storm Media Home Based Social Media Customer Service October 14-May 31, 2018 Dominant Media Plt Home Based Customer Service Representative (email) January 17- March 31, 2017 Idial U Home Based Outbound Appointment Setter October 2016- December 2016 Choxi Home Based Customer Service Representative (email) October 13 – January 3, 2016 Nomorerack/Choxi Home Based Customer Service Representative (voice and email) October 13- May 31, 2015 SRS Solutions Angeles City, Pampanga April 2014-August 2014 Lead Generator US Healthmark Don Juico Ave. Clarkfield Angeles City Pampanga April 2013-April 2014 Technical Support Representative United Parcel Services DMIA Clarkfiled Angeles City, Pampanga March 2011 – June 2012 Tracking /Universal Agent Teletech SM City Pampanga City of San Fernando, Pampanga August 2009 – March 2010 NCO Philippines Customer Service Representative/ Senior Representative Philexcel Clarkfield Angeles City, Pampanga June 2008-July 2009 SKILLS Knowledgeable of MS Office Applications such as MsExcel, MsWord, MsPowerpoint, Shopify and Zendesk CHARACTER REFERENCES Mrs. Rosemarie Nepomuceno Supervisor NCO- Mr. Francis Anglo Supervisor Teletech-- Ms. Jocelyn Tolentino Officemate UPS-- PERSONAL INFORMATION Birthdate: June 15, 1983 Birthplace : San Fernando Pampanga Civil Status : Married Religion : Iglesia Ni Cristo Spoken Languages : English, Filipino