I have been working as customer support for almost 6 years and within that time frame I was always voted as Subject Matter Expert to train the new hires, then later on promoted to team lead. I also worked as a audio and video transcriber.
Please note: There will be approximately 2 hours of downtime starting at
7:00am EST (11:00 UTC)
on September 20th. During this time, Hubstaff will not be accessible as we're upgrading our database.
The desktop and mobile timer apps will still be able to track time. All new data will be uploaded when maintenance is complete.
We apologize for any inconvenience and encourage you to contact support with any questions.
Thank you for allowing us to make these improvements.