Jann Cris Ordonez

Contact--(MS Teams) - (Mobile) - (Viber) Projects Handled Banking, Government Systems, Blockchain / Cryptocurrency, Customer Relationship Management, Customer Management Systems, Document Capture System and Enterprise Content Management, Games, HR, Accounting, Finance, Purchasing, Inventory, Sales, Marketing, Real Estate, E-learning, Hospital, & School Systems Tools/Systems • Project Management: MS Project, Mantis, Redmine, & OpenProject; AI Enabled: Monday.com, ClickUp, Notion, Slack, Jira, Trello, Vabro, Teamwork, & Asana • Project Planning: Gantt Chart, Budgeting, Risk Management, Cost Management, Work Plan, & Project Status Report • SAP Enterprise Resource Planning (ERP) • Customer Relationship Management: SugarCRM, Vtiger (SQL, Apache), & HubSpot • Governance, Risk and Compliance: OpenGRC, eramba, Risk Register (OpenProject plugin), GRR Rapid Response, & Odoo (Risk Management modules) Certifications • International Registry of Agile Professionals • Atlassian: Jira Fundamentals • KANBANstudy: Kanban with AI Certified • Kanban Essentials Certified • SCRUMstudy: Scrum Fundamentals Certified Tools/Systems • Automation: Microsoft Power Automate, Zapier, IFTTT & Slack’s Workflow • Reports: Microsoft Report Builder, Microsoft Power BI, Visio & SAP Crystal Reports • QA Testing Tools: Defect Management Tools: SharePoint Issue Tracking App, GenAI, Mantis, Bugzilla; QA Web Tools: Selenium, BrowserStack, LambdaTest; QA Mobile Tools: Xcode, Android Studio, Appium & LambdaTest • API: Postman, Performance: LoadRunner • E-mail: Mailchimp & HubSpot • Website: SEO, Semrush, Google PageSpeed Insights, GTMetrix, catchpoint, WordPress & HTML • AI: Google AI Studio, Replit, LM Studio, GPT4All, Jan.ai, Ollama, Copilot, DeepSeek, Canva AI, monday.com (AI), Slack (Asana, Adobe Express, Cohere AI), & ClickUp’s Brain (AI), & Notion (AI for Work, Build with AI, & AI Block) Jann Cris Yap Ordonez PROJECT MANAGER/ DELIVERY MANAGER/QA LEAD-MANAGER Education: BS Computer Science Diploma in Information and Communications Technology MS Information and Communications Technology (Academic Units Completed) Results-driven Delivery/Project Delivery Manager/QA Professional with 20+ years of experience in enterprise-scale digital transformation across banking, fintech, blockchain, government, and organizations ranging from startups to large enterprises. A member of International Registry of Agile Professionals, certified in Agile, Scrum, and Kanban methodologies, with proven expertise in backlog management, business units/stakeholder governance, and risk resilience projects. Experience in development and software quality assurance, backed by extensive knowledge of the full product development lifecycle—including Agile, Waterfall, and hybrid methodologies. Hands-on experience across startup, mid-sized, and enterprise organizations, bringing a unique blend of roles spanning software development, system integration, migration, quality assurance, and project management. Skilled in coordinating cross-functional teams, embedding governance frameworks, and driving delivery maturity under complex regulatory environments. Adept in using various tools such as Jira, SQL(MS SQL, MySQL, MariaDB, & SQLite), Microsoft Power BI, and other tools for governance and risk reporting. Work Experience NDA - (Project Based: Delivery Manager) 2025-Present • Statement of Account, Customer Journey, & Customer Information Update • Led cross-functional collaboration with Technical Lead, Solutions Architects, Network Engineers, Developers, and Testers to ensure the successful delivery and implementation of assigned enterprise systems SLI Consultation/BDO Unibank (Project Based: Lead, Software QA as a part of the Project Management/Delivery Team) 2025 • Enterprise Content Management: OCR/AI-OpenText Intelligent Capture (Captiva) & Documentum Content Management • Quality Assurance & System Delivery: Plan, prepare, review, and execute test scripts for a Document Capture System and Enterprise Content Management (ECM) • Activities/Deliverables: Master Test Plan (Strategy, Estimation, Scoping), developed Test Scenarios & Test Cases, Cross-Team Collaboration, Stakeholder communication, System Integration, End-to-end, Regression, Performance Testing & User Acceptance Testing, User’s Manual, User Guidelines, Unit Testing, System Integration Testing, Root Cause Analysis & Defect Management Department of Information & Communications Technology (Independent Contractor: Lead, Project Development Officer- • Planning, implementation, monitoring, & evaluation of different Emerging Technologies related projects such as Artificial Intelligence, Blockchain, Cloud, & Internet of Things • Activities/Deliverables: Project Proposal, Scheduling, Costing, Partnership/Stakeholder Communication, Status Reports, & Accomplishment Reports FDi Group (Consultant, IT Specialist/Project Manager- • Led the planning, development, redevelopment, integration, and end-to-end implementation of internal systems, including system upgrades • Oversaw full project lifecycle—from requirements gathering and sprint planning to deployment and post-launch performance monitoring—while coordinating with developers, designers, QA teams, and business stakeholders SLI Consultation/BDO Unibank (Project Based: Senior Software QA) 2023 • Customer Journey Enterprise Customer Information Update - Integration of six systems, which includes customer onboarding, data capture, verification, and continuous engagement across enterprise systems • Project Management: Plan & implementation of various measures & techniques to successfully release six systems developed by different vendors • Activities/Deliverables: Master Test Plan, Test Scenarios & Test Cases, Work plan, Requirement Traceability Matrix (RTM), Cross-team Collaboration, Stakeholder Communication, API & System Integration Testing Software/Systems • Turbo C, Turbo C++, Java • Scripting: Python, Microsoft PowerShell • MS SQL, MySQL, MariaDB, & SQLite • Visual Studio Code, Visual Basic & Visual FoxPro • Windows Server (Active Directory, DNS, DHCP, File Server, GP Management) • Linux Ubuntu Server • Unified Threat Management Firewall (IPCop, Endian, & Untangle) • Networking & Cisco Training & Bootcamp Project Management • ICT Project Management • Basic Fundamentals of Project Management • Modern Leadership and Management Training • Leadership: A Step to Good Management DevOps • Microsoft Azure • Cloud and DevOps • Power UP: Game Development Bootcamp • Web Development using WordPress • MySQL Essentials • Introduction to GitHub Actions • Programming Foundation with JavaScript • Programming for Beginners using Python • JSON Introduction and Guide for Beginners • iOS Application Development Artificial Intelligence • Information Session on Digital Marketing for Startups and MSMEs using AI • Hour of Code AI Ready ASEAN • AI-gnite: Exploring the Role of Ai for Economic Growth and Innovation Data Analytics • Data Analytics, Data in AI and Machine Learning • Business Intelligence with Power BI End-to-End Solution Digital Transformation & ICT • IoT and Digital Transformation • Digital Transformative Technologies • Cisco: Local Area Network (LAN) Switching and Wireless • Cisco: Routing and Concepts • Cisco: Network Fundamentals • Linux System Administration • Administering Windows Network Blockchain • Blockchain and Financial Technology for Executive Leadership Graphics/UI/UX/Design/Marketing • UI and UX Design • UI/UX Design using WordPress • Design Thinking and Mobile App Wireframing Awards & Examinations De La Salle University Dasmarinas: Academic Scholarship Grantee & Dean's List: highest honor received 1st honor Government: TESDA: Trainers Methodology & Computer Hardware Servicing NC II, Civil Service: Professional Philippine Civil Service Expleo Solutions India, Eastvantage / UNION BANK (Lead, Software QA TCOE) 2022 • GSIS Hub to the Portal Migration - An enterprise-level customer information for account opening and card issuance • UnionBank Online- mobile • Planning, implementation, monitoring, quality assurance, & evaluation of all QA-related activities for the development of GSIS Migration project between the government & UBP • Activities/Deliverables: Master Test Plan, Unit , End-to-End, Regression Testing, Work Plan, Project Status Report, UI/UX review, Standardization TCOE, Defect Logging, Root Cause Analysis & Cross-Team Collaboration Freelancing: Gaming Company,International Banks,FinTech,E-commerce, & School (Project Manager- • Facilitated continuous improvement, coaching teams on Agile practices to enhance product adoption and operational outcomes. o Game integrated with blockchain o Banking systems: SOA & Customer Info o Fintech mobile application: Customer Info; Trade, Top-up & Withdraw o Cryptocurrency Exchange: Web and mobile o B2C e-commerce company: e-mail marketing system, & Customer Relationship Management o School: Enrollment System & Grading System • Activities/Deliverables: Utilization of various AI tools, Project Road Map, Project Management Plan, Work breakdown Structure, Gantt Chart, Resource Plan, Risk Management Plan, Communication Plan (Cross-Team Collaboration, Stakeholder communication), Cost Plan, Project Status Report, Issue Log, Change Log, Project Completion Report, Performance Report, Project Handover Document, Final Financial Report, & Customer/Stakeholder Sign-Off MARITIME INDUSTRY AUTHORITY (Officer II- • Assigned to Management Information Systems Service • Methodology: Waterfall & Agile-Waterfall Hybrid (Water-Scrum-Fall) • Plans, perform monitoring & evaluation of operations of existing or new systems to be developed, including procedures & coming up with recommendations for necessary improvements • Conduct research & development, & develop concept papers • Activities/Deliverables: Project Management Plan, Work Plan, Work breakdown Structure, Gantt Chart, Project Status Report, Cross-Team Collaboration, Stakeholder communication, User’s Manual, & User Guidelines AMA EDUCATION SYSTEM: ABE/ACLC/AMA International University in Bahrain/Delta Air International Aviation Academy/Southern Luzon College (Manager- • Plan, identify & implement required resources & establish partnerships to support the offering of new courses • Activities/Deliverables: Project Management Plan, Work Plan, Work breakdown Structure, Gantt Chart, Project Status Report, Cross-Team Collaboration, & Stakeholder communication NEW YORK ENGLISH LANGUAGE PROFICIENCY CENTER (IT Project Manager- • Planning, development, monitoring, & implementation & management of overall IT Infrastructure (Server / Network, Database, E-learning System, CMS, Web, & Firewall) • Activities/Deliverables: Project Management Plan, Work Plan, Work breakdown Structure, Gantt Chart, Project Status Report, Cross-Team Collaboration, User’s Manual, & Stakeholder communication ITALIAN-THAI DEVELOPMENT PLC. (Systems Administrator, Project Management- • Planning, implementation, & management of different system projects such as Accounting System, Finance System, HR, Purchasing System & Warehouse System • Performed other roles such as Developer, Data Analyst, QA, & System Analyst • Management of overall IT Infrastructure (Server/Network, Database, & Firewall) • Activities/Deliverables: Project Management Plan, Work Plan, Work breakdown Structure, Gantt Chart, Project Status Report, Cross-Team Collaboration, User’s Manual & Stakeholder communication