Janine Zape

About Me Currently holding a position as an administrative assistant with 5 years of experience in the field of law enforcement in the local government unit and six months in the field related to Business Process Outsourcing in a private company. JANINE ZAPE ADMINISTRATIVE ASSISTANT VIRTUAL ASSISTANT TELE-COLLECTOR Contact Bulacan, Philippines - https://zapejanineconcepcion.wi xsite.com/portfolio- Skills Managing wordpress website (uploading blog posts, creating images) Creating social media images (poster, memes) Managing e-mail campaigns (marketing) Managing linkedin profile account Preparing presentation for prospective clients (powerpoint) Build engagement and trust via social media platform Manage youtube account (edit videos, create thumbnails, inserting captions, write description) Gather data for efficient business strategy and decision making Improve customer relations (customer support, refund, etc.) Work Experience Pandi Local Government Unit July 1, 2019-Present Administrative Assistant Maintaining the files of every personnel and clients visiting the office. Making sure that every data are well encoded and updated. Monitor every e-mail and make coordination depending on the e-mail received. Receiving and making calls in response to the need of the clients. Taking minutes in most of the meetings attended by the higher officials. Making and submitting weekly, monthly, semesterly and quarterly report to the higher headquarters Handling social media accounts of the office by uploading achievements and reminders for the constituent of the Municipality Editing videos and pictures to consolidate the weekly and monthly accomplishment report of the office. Uploading and monitoring the file arrangements within the Google Drive Making and taking up tasks delegated by the higher officer to be complied on time. PJH Lending Corporation February 11-July 11, 2016 Tele-Collector Making a monthly update by making and taking call for every client on their personal account. Managing every client's data to make sure that their accounts are up to date PORTFOLIO Work Experience Social Media Management LinkedIn Pinterest PORTFOLIO Work Experience Social Media Management Youtube PORTFOLIO Work Experience Project and Social Media Management Trello PORTFOLIO WorkManagement Experience e-mail G-mail yahoo mail PORTFOLIO Work Experience Google Workspace PORTFOLIO Work Experience Customer Relationship Management Insightly PORTFOLIO Work Experience Schedule Management Google Calelndar Calendaly PORTFOLIO Work Experience Photo / Video Editing Google Calelndar CapCut PORTFOLIO WPS / Microsoft Application WPS Office Microsoft Word Application PORTFOLIO WPS / Microsoft Application Microsoft Ecel Application Microsoft Powerpoint Application