Janine Valencia

I have a 7 year experience in BPO industry as Customer Service, Collections, Sales, Tech, and Retention. I’ve handled inbound calls, live chats, and emails. I also have an experience as part-time VA for a month.

I have skills in different CRMs such as Salesforce, Citrix, Zendesk, etc. I also have some knowledge in Google Sheet, and G Suite.