Janine Mhay De Luna

Hi! I'm Janine Mhay. I had an experienced on a number one online selling platforms here in the Philippines which is Lazada, we directly interact with the customer's queries. We also do uploading the items on the seller sites and make sure that it was attractable to the customer to attract sales. We do the product listing, naming of the SKUs, description of the item, inventory and packaging. 

I do believe that my experience being a seller will help you to grow and also I will be able to share with you my experience and learnings.

I have also a strong background operations which are accounts payable, billing operations, and client communication, I am confident in my ability to provide accurate financial support while fostering positive relationships with both internal teams and external partners.

In my previous role, I was responsible for processing invoices, reconciling accounts, ensuring timely payments, and addressing vendor inquiries. These experiences strengthened my ability to manage multiple priorities, maintain accuracy in financial records, and communicate effectively with vendors and stakeholders.

Beyond technical expertise, I take pride in being detail-oriented, organized, and approachable—qualities that help me thrive in both administrative and client-facing responsibilities. I am excited about the opportunity to contribute in this position to the company.

I can assist with:

• Email and calendar management

• Data entry and research

• Document preparation and editing

• Customer support

• General admin tasks

I am available at flexible hours, making it easily to adapt to different schedules and time zones. I am also willing to negotiate my rate, as I am genuinely motivated to find opportunities to support myself but also to help my family.

Thank you for considering my application. I would welcome the opportunity to discuss how my skills and experience can benefit your team. Please feel free to contact me if you need anything.