Janine Kraft

Janine Kraft Social Media Marketing Janine Kraft #46-4619 Queensway Drive Terrace, BC V8G3X--- ㅡ Skills Multi disciplined professional with over 2 decades of broadcasting and public relations, Marketing and Customer Service experience. Freelance Voicework Audio/Video production Digital Photography Customer Relations Live Streaming video services Good computer knowledge ㅡ Experience Kraft Communications / Owner/Operator OCTOBER 2021 - PRESENT, TERRACE Kraft Communications handles social media marketing and website development. We also offer freelance voice services, drone rental, audio production, live streaming services, graphic design and digital event photography. Tim Hortons / Restaurant Manager MARCH 2020 - OCTOBER 2021, TERRACE Lead a team of 40 and managed ownership expectations. Customer service training and support. Inventory management, Health and Safety reconciliation, managed guest satisfaction or concerns, building maintenance and auditor management. MacCarthy GM / Marketing Manager JANUARY 2018- MARCH 2020, TERRACE Website and social media marketing for GM dealership and 5 subsidiary companies (Prevost RV, Dingle Dan’s, Joe’s Autobody, MacCarthy GM PR, Garlen Holdings). Vehicle photography, customer relations, support Business Development Centre with implementation of call center. Worked with salespersons to maximize sales volume. CFNR / Assistant Program Director JANUARY 2016- MARCH 2018, TERRACE Oversaw the on-air esthetics of the radio station. Airchecked on-air talent, handled scheduling, on-air fill in as needed, remote broadcast scheduling, promotions support, music scheduling. ㅡ Education University of Washington / B Sc. Earth and Environmental Sciences AUGUST 2005 - JUNE 2009, SEATTLE, WA, Graduated Magna Cum Laude, 3.97 GPA University of Calgary, Southern Alberta Institute of Technology / Communications SEPTEMBER 2001 - APRIL 2004, CALGARY, AB Graduated with a diploma in CTSR; Cinema, Television, Stage and Radio then upgraded to University of Calgary for additional 1 year upgrade for a fast-tracked communications degree in broadcasting. ㅡ Awards Volunteer of the Year, 2017 - Terrace & District Chamber of Commerce Business Excellence Awards